Whitney Holbrook
Lehi,UT
Summary
Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics. Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
Personal Assistant
Midvale, UT
01.2021 - Current
- Created and maintained a custom social media platform for customers.
- Hosted employee retreats, morale events, and company picnics to celebrate company anniversaries, birthdays, and other milestones.
- Advised managers on effective employee performance management.
- Stressed the importance of teamwork in the office, ensuring that all administrative staff members were encouraged to use their full potential.
- Played an active role in the company's social media strategy, maintaining and growing the company's presence.
- Ran daily errands.
- I booked clients, as well as answered phones and questions.
- Handled inventory and products for the company.
- Organized training sessions for new hires to familiarize them with the workplace environment.
Social Media Specialist
WYN social media specialist
Lehi, UT
10.2017 - Current
- Created content featuring local businesses, and created social media content for company Facebook pages.
- Created eye-catching graphics and sponsored posts for the company's Facebook pages.
- Evaluated digital presence by product, service or brand to help define digital strategies.
- Managed inventory and supplies to ensure materials were available when needed.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
design
wyn designs
Lehi, UT
01.2019 - 11.2024
- Ensured friendly customer interactions and answered inquiries promptly.
- Assisted businesses in creating unique branding solutions.
- Evaluated performance of products against design specifications.
- Collaborated with design team on layout and design of print projects.
- Researched current trends in multimedia design techniques.
Customer Service
VILLAGE BAKER
West Jordan, UT
11.2014 - 11.2024
- Supervised workers leading to enhanced crew effectiveness.
- Provided timely service to all in-line customers.
- Conducted handling of in-line customers with politeness, courtesy, and effectiveness.
- Enhanced team motivation by boosting productivity and satisfaction.
- Consistently refined managerial skills by engaging in diverse training sessions.
- Facilitated excellent customer care while contributing to the training of incoming staff.
- Resolved customer service issues quickly and effectively.
- Greeted patrons and provided excellent customer service.
Education
High School -
Stillwater Academy
West Jordan, UT05.2009
Skills
- Restaurant experience
- Food service
- Guest services
- Leadership
- Communication skills
- Time management
- Customer service
Certification
- Phlebotomist
- CPR
- Food handlers
Timeline
Assistant Manager
Personal Assistant
01.2021 - Current
design
wyn designs
01.2019 - 11.2024
Social Media Specialist
WYN social media specialist
10.2017 - Current
Customer Service
VILLAGE BAKER
11.2014 - 11.2024
- Phlebotomist
- CPR
- Food handlers
High School -
Stillwater Academy
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