Debra Holland
Roanoke,VA
Summary
Compassionate and dedicated Mental Health Professional with extensive experience at CEE BREEZE, skilled in developing personalized treatment plans and providing emotional support. Proven ability to enhance client well-being through effective communication and grooming assistance, fostering trust and promoting independence in diverse populations. Committed to continuous improvement and client advocacy.
Overview
16
16
years of professional experience
Work History
Personal Care Assistant
Helpful Hands
Roanoke
03.2015 - 11.2021
- Assisted clients with daily living activities, ensuring comfort and safety.
- Administered medication as prescribed, monitoring client responses and reporting concerns.
- Developed personalized care plans in collaboration with healthcare professionals.
- Trained new staff on care protocols and best practices for client support.
- Coordinated transportation arrangements for medical appointments and social activities.
- Monitored client progress, adjusting care plans based on individual needs and feedback.
- Fostered positive relationships with clients, promoting emotional well-being and trust.
- Assisted clients with daily living activities to enhance comfort and independence.
- Developed personalized care plans in collaboration with healthcare professionals to address individual needs.
Direct Support Professional
Hopetree Family Services
08.2015 - 04.2019
- Provided individualized support to enhance daily living skills for clients with diverse needs.
- Assisted in developing personalized care plans to address specific goals and challenges.
- Facilitated communication between clients, families, and multidisciplinary teams to ensure cohesive care strategies.
- Monitored client progress and documented observations to inform adjustments in care approaches.
- Implemented behavior management techniques to promote positive interactions and reduce challenging behaviors.
- Developed engaging activities that fostered socialization and skill development among clients in group settings.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Direct Support Professional
Creative Family Solutions
03.2015 - 08.2015
- Trained new staff on best practices for client interaction and safety protocols within the organization.
- Advocated for client rights and needs during team meetings and family discussions, ensuring their voices were heard.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Residential Specialist
Fidura Associates
02.2014 - 03.2015
- Coordinated individual care plans tailored to residents' needs and preferences.
- Facilitated daily living activities, promoting independence and dignity among residents.
- Mentored junior staff on best practices for resident support and engagement.
- Implemented behavioral intervention strategies, improving resident outcomes and satisfaction.
- Collaborated with multidisciplinary teams to enhance service delivery and communication.
- Conducted regular assessments of residents' progress, ensuring compliance with care standards.
- Analyzed service delivery metrics, identifying areas for process improvement and efficiency gains.
- Assisted residents in achieving personal goals with customized support plans and regular progress reviews.
Recovery Specialist
Dimock Detox Center
04.2011 - 11.2012
- Developed individualized recovery plans based on client assessments and goals.
- Facilitated group therapy sessions to promote peer support and healing.
- Monitored client progress and documented changes in behavior and responses.
- Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
- Implemented evidence-based practices to enhance treatment outcomes and recovery rates.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Led community outreach efforts to raise awareness about addiction resources available at the center.
Mental Health Professional-QMHP
CEE BREEZE
09.2007 - 11.2010
- Facilitated individual and group therapy sessions, promoting emotional well-being and coping strategies.
- Developed personalized treatment plans, addressing clients' specific mental health needs and goals.
- Conducted comprehensive assessments to evaluate client progress and adjust interventions accordingly.
- Collaborated with multidisciplinary teams to ensure holistic care for clients, enhancing treatment effectiveness.
- Analyzed program effectiveness through client feedback and outcome measurements, driving continuous improvement initiatives.
- Provided targeted therapeutic interventions for clients experiencing a variety of mental health challenges, including anxiety disorders, depression, trauma-related issues, and substance abuse concerns.
- Provided clients with recommendations to community resources.
- Managed caseloads efficiently by prioritizing based on client needs and availability of resources, ensuring timely intervention for all patients.
- Documented client progress in confidential files.
Organizational Case Aide
Goodwill Industry
02.2006 - 11.2006
- Assisted clients in accessing community resources and support services.
- Coordinated case documentation and maintained comprehensive client records.
- Educated clients on program eligibility requirements and application processes.
- Collaborated with social workers to develop individualized service plans.
- Facilitated communication between clients and external agencies for service linkage.
- Streamlined intake processes, improving efficiency of client assessments.
- Trained new staff on organizational procedures and case management software systems.
- Monitored client progress and provided regular updates to case managers.
- Maintained up-to-date client records, ensuring accurate and timely reporting of progress and outcomes.
Education
Associate of Applied Science - Mental Health
Virginia Western Community College
Roanoke, VAMaster of Arts - Healthcare Management
Colorado Technical University
Colorado Springs, CO02-2023
Bachelor of Arts - Psychology
Colorado Technical University
Colorado Springs, CO09-2021
Skills
- Grooming assistance
- Emotional support
- Personal hygiene assistance
- Housekeeping tasks
Timeline
Direct Support Professional
Hopetree Family Services
08.2015 - 04.2019
Personal Care Assistant
Helpful Hands
03.2015 - 11.2021
Direct Support Professional
Creative Family Solutions
03.2015 - 08.2015
Residential Specialist
Fidura Associates
02.2014 - 03.2015
Recovery Specialist
Dimock Detox Center
04.2011 - 11.2012
Mental Health Professional-QMHP
CEE BREEZE
09.2007 - 11.2010
Organizational Case Aide
Goodwill Industry
02.2006 - 11.2006
Associate of Applied Science - Mental Health
Virginia Western Community College
Master of Arts - Healthcare Management
Colorado Technical University
Bachelor of Arts - Psychology
Colorado Technical University