Whitney Holtz
Genoa City
Summary
Focused Animal Trainer and Vet Assistant with proven experience providing high-quality care to variety of animals. Ready to help team achieve company goals. Personal Goal is to seek and maintain position that offers and teaches professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Food Service Worker
Lake Geneva School District
08.2023 - Current
- Learned other teammates' work tasks to train as backup.
- Set up and broke down food service lines quickly to maintain service flow.
- Assisted with mealtimes by plating food when working serving line.
- Chopped or prepared ingredients and cooked food items for meals.
- Maintained composure and work quality while under stress.
- Sanitized kitchen surfaces and washed food prep tools, utensils and equipment.
Certified Dog Trainer
Petsmart
04.2007 - 05.2014
- Employed positive reinforcement with animals using "clicker-training" method, voice rewards and food rewards.
- Instructed owners and dogs on basic obedience commands using different techniques to match dogs' drives for reward.
- Evaluated animals to determine temperaments, abilities and aptitude for training.
- Consulted with owners to discuss behavioral concerns and determine final goals.
- Watched dogs for triggers, signs of aggression and pack behaviors to formulate possible solutions.
- Worked individually with dogs on track for higher-level certifications in obedience and show performance.
- Maintained clean training arena for group classes.
- Cashiered and stocked store in quiet times
Receptionist
Sunstone
07.2004 - 01.2007
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly Contacted and gathered Subcontractor bids for upcoming jobs.
- Contacted and gathered Subcontractor bids for upcoming jobs.
- Turned in building permits, Escrow papers and any other documents needed to proper departments.
Assistant Manager
Petland
03.2002 - 07.2003
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Monitored security and handled incidents calmly.
- Opened and Closed store including, recording cash, credit and check intake, checking inventory, and taking daily revenue to bank for deposit.
- Cleaning and maintenance daily on Fish and small animals
- Assisting customers in animal and supply purchases and giving informed information on maintaining the care of animals.
Veterinary Assistant
South Barrington Animal Hospital
08.1999 - 02.2001
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Administered medications to animals in treatment and documented changes in condition.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Cleaned, sterilized and maintained kennels, operating rooms and surgical equipment.
- Checked clients in, answered phone calls, scheduled appointments, maintained client charts.
Education
Bachelor of Science - Linguistics
Weber State Unitversity
05.2004
Skills
- Animal Handling
- Multi-Line Telephone Systems
- Making Appointments
- Obedience Training
- Medical Charting
- Interpersonal Communications
- Complex Problem-Solving
- Store Management
- Productivity Standards
- Basic Animal Care
- File and Records Management
- Office Equipment Operation
Timeline
Food Service Worker
Lake Geneva School District
08.2023 - Current
Certified Dog Trainer
Petsmart
04.2007 - 05.2014
Receptionist
Sunstone
07.2004 - 01.2007
Assistant Manager
Petland
03.2002 - 07.2003
Veterinary Assistant
South Barrington Animal Hospital
08.1999 - 02.2001
Bachelor of Science - Linguistics
Weber State Unitversity
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