Summary
Overview
Work History
Education
Skills
Timeline
Generic

Whitney Hood Clement

Independence,LA

Summary

A career with opportunity to contribute acquired knowledge and skills in administration to promote company growth, while continuing to develop professionally by acquiring additional knowledge and skill sets.

Overview

12
12
years of professional experience

Work History

Administrative Assistant IV

Southeastern Louisiana University
2023.07 - Current

Reviews all merchandise that uses Southeastern's logo

Responsible for processing any budget adjustments on behalf of the department

Responsible for processing all purchase requisitions on behalf of the department

Responsible for overseeing the graduate assistants and student workers

In preparation of the new website launch, I have been assisting in pulling data from the current website and uploading it into WordPress

Adding and removing department tags to all profiles in WordPress

Responsible for managing all Public Records requests that are submitted to the university.

Administrative Assistant IV

Southeastern Louisiana University
2022.11 - 2023.07

I oversaw the office on a day-to-day basis

Responsible for assisting students with any academic questions or challenges

Responsible for processing any budget adjustments on behalf of the Dean

Responsible for arranging the Dean's travel plans

Responsible for overseeing the graduate assistants and student workers

Responsible for making Honors Convocation arrangements

Conducted quarterly building inspections

Processed inventory audits for the entire College of Science and Technology

Graduation check out audits

Administrative Coordinator IV

Southeastern Louisiana University
2018.10 - 2022.11

Responsible for coordinating student enrollment in Southeastern's Early Start Program

Responsible for coordinating student enrollment in Northshore Technical Community College

Responsible for coordinating student enrollment in The Southeastern Promise Program

Severs as Early Enrollment Consultant which provides guidance to university personnel for the interpretation of regulations regarding all Early Enrollment Programs

Assisted the Student Registration area with term activation, assigning enrollment appointments, troubleshooting registration issues, grade turn-in, enrollment verifications, and any other related matters

Responsible for accessing Banner to confirm the cross-enrollment of a student with Northshore Technical Community College

Experience in writing queries for the department to pull data.

Operations Officer

Gulf Coast Bank & Trust Co
2015.11 - 2018.10

Oversee the daily operations of the bank

Scheduling for the staff

Plan monthly meetings for the branch

Perform monthly audits

Identify operational issues and improve processes

Maintain contact with customers regarding new accounts, cash, and checking services

Handle deposits, withdrawals, money orders, cashier's checks and credit card advances

Balanced cash drawers

Transfer funds and accept loan and credit card payments

Examine checks for endorsement

Open new business and personal deposit and savings accounts

Set up new customers with online services

Active and open new debit cards

Create or order checks for customers

Assist customers with questions regarding accounts.

Bank Teller

Florida Parishes Bank
2012.12 - 2015.11

Maintain contact with customers regarding cash and checking services

Handle deposits, withdrawals, money orders, cashier's checks and credit card advances

Balance cash drawers

Transfer funds and accept loan and credit card payments

Examine checks for endorsement

Perform data entry services regarding customer accounts and transactions.

Customer Service Representative

Florida Parishes Bank
2012.12 - 2015.11

Open new business and personal deposit and savings accounts

Open safety deposit box accounts

Set up new customers with online services

Active and open new debit cards

Create/Order checks for customers

Assist customers with questions regarding accounts.

Loan Processor

Florida Parishes Bank
2012.12 - 2015.11

Process new or renewal consumer, commercial, and real estate loans

Process preliminary disclosure documents for consumer real estate loans

Prepare loan packages for loan officers

Create coupon books for customers

Book new or renewal consumer, commercial and real estate loans

Balance settlement accounts

Prepare completed loan files for scanning

Assist customers by phone with transfers and/or questions regarding accounts

Prepare cashier's checks for loan closings.

Vault Teller

Chase Bank
2012.05 - 2012.12

Maintain contact with customers regarding cash and checking services

Handle deposits, withdrawals, money orders, cashier's checks, and temporary checks

Balance cash drawers

Examine checks for endorsement

Perform data entry services regarding customer accounts and transactions

Complete weekly balance of bank vault

Perform transactions between co-workers and vault drawer

Buy/Sell money from the Federal Reserve

Perform audits on co-workers' cash drawers.

Education

Bachelor of General Studies -

Southeastern Louisiana University
Hammond, LA
05.2028

High School Diploma -

Hammond High School
Hammond, LA
05.2010

Skills

  • Ability to contribute and utilize practical organizational skills with strong attention to detail.
  • Capable of multi-tasking to accomplish multiple objectives.
  • Strong teamwork skills developed through coursework and work experience.
  • Work well independently and/or as part of a collaborative team effort.
  • Demonstrate task-orientation, structure, patience, and responsibility in work performance.
  • Computer skills include Windows, Microsoft Word, Excel, and Internet applications.
  • Write and edit queries in PeopleSoft.
  • Experience researching student data in Banner.
  • Experience in WordPress.

Timeline

Administrative Assistant IV

Southeastern Louisiana University
2023.07 - Current

Administrative Assistant IV

Southeastern Louisiana University
2022.11 - 2023.07

Administrative Coordinator IV

Southeastern Louisiana University
2018.10 - 2022.11

Operations Officer

Gulf Coast Bank & Trust Co
2015.11 - 2018.10

Bank Teller

Florida Parishes Bank
2012.12 - 2015.11

Customer Service Representative

Florida Parishes Bank
2012.12 - 2015.11

Loan Processor

Florida Parishes Bank
2012.12 - 2015.11

Vault Teller

Chase Bank
2012.05 - 2012.12

Bachelor of General Studies -

Southeastern Louisiana University

High School Diploma -

Hammond High School
Whitney Hood Clement