Whitney Jeffery
Mansfield
Summary
Dynamic Store Manager with a proven track record at O'Reilly Auto Parts, excelling in inventory management and customer service. Successfully implemented sales strategies that boosted revenue and enhanced team performance. Skilled in problem-solving and fostering positive customer relations, ensuring operational efficiency and satisfaction in fast-paced retail environments.
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
10
10
years of professional experience
Work History
Store Manager
O'Reilly Auto Parts
10.2025 - Current
- Oversaw daily operations to ensure efficient store functionality and customer satisfaction.
- Managed inventory levels, optimizing stock availability and reducing excess items.
- Trained and mentored staff, enhancing team performance and service quality.
- Implemented sales strategies that improved overall store revenue and customer engagement.
- Bill of Lading on a truck, loading and unloading shipments for replenishment of our everyday parts.
- cash handling.
- Making a schedule.
Parts Manager
Craig Smith Auto Group
05.2022 - 10.2025
- Managed inventory levels to ensure timely availability of parts and minimize delays.
- Streamlined parts ordering process, improving efficiency and reducing turnaround times.
- Trained staff on proper handling and storage techniques for automotive components.
- Developed and maintained relationships with suppliers to secure competitive pricing and reliable deliveries.
- Cash Handling.
- Coordinated with service department to prioritize urgent parts requests, improving overall workflow efficiency.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Supervised and trained staff on product knowledge and customer service.
Store Manager
AutoZone
11.2015 - 02.2022
- Analyzed sales data to identify trends, adjusting inventory and promotions accordingly.
- Developed employee schedules to meet operational needs while maximizing labor efficiency.
- Ensured compliance with company policies and safety regulations throughout the store.
- Led initiatives for process improvements that streamlined operations and reduced costs.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Education
High School Diploma -
Lexington High School
Lexington, OHNo Degree - Nursing
The Ohio State University
Columbus, Ohio, OH06-2015
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store opening and closing
- Inventory management
- Cash management
- Retail inventory management
- Team leadership and coaching
- Friendly and positive
Timeline
Store Manager
O'Reilly Auto Parts
10.2025 - Current
Parts Manager
Craig Smith Auto Group
05.2022 - 10.2025
Store Manager
AutoZone
11.2015 - 02.2022
High School Diploma -
Lexington High School
No Degree - Nursing
The Ohio State University