Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Whitney Johnson

Coral Springs,FL

Summary

Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities and grow in the field of social services/therapeutics relating to the needs of children and adolescents, as well as be an advocate and leader in the community.

Overview

5
5
years of professional experience

Work History

Student Success Coach

Urban League Of Broward County
06.2023 - Current
  • Refined and assisted in improving company processes to provide more effective and efficient programming.
  • Provided support and guidance to students experiencing academic and personal troubles.
  • Conferred with parents, teachers and administrators to discuss children's progress and resolve behavioral and academic problems.
  • Directed and participated in recruitment and enrollment activities.

Case Manager/Success Coach

YMCA Of South Florida
10.2022 - 03.2023
  • Managed 25 caseloads involving low-income Families and their children through the youth FORCE program
  • Served as acting supervisor under instruction of Lead Success Coach and Assistant Director
  • Provided direct service and support to students' families, such as assessment of need, and coordination of resources
  • Met directly with students to discuss academic progress, individual goals as well as provide support to ensure success in programming
  • Cultivated and maintained effective communication with members of interdisciplinary case management team

Patient Access Representative

Joe DiMaggio Children's Hospital
05.2022 - 10.2022
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information.
  • Explained various forms for visit and obtained necessary signatures and consent for treatment.
  • Cultivated positive relationships with patients to help ensure best possible care.

Family Support Services (Student Internship)

Florence Fuller Child Development Center
03.2019 - 07.2019
  • Assisted Family Support Counselors in a 400-hour internship with educational services as well as locating community resources such as financial, housing and food assistance for 40-50 caseloads involving low-income families and their children

Education

Undergraduate Certificate - Child Life

American Public University System (Online)
Charles Town, WV
04.2024

Bachelor in Social Work -

Florida Atlantic University
Boca Raton, FL
08.2019

Skills

  • Leadership
  • Client Advocacy
  • Interpersonal Relationships
  • Attention to Detail
  • Goal Setting
  • Communication
  • Critical Thinking
  • Problem Solving
  • EHR/EMR and insurance systems such as Intergy, E-Clinical Works, Epic and Availity

Volunteer Experience

  • Make A Wish South Florida , Fort Lauderdale , FL

     February 2022 - Present 

  • Child Life Volunteer, Hematology/Oncology

     Arnold Palmer Hospital For Children, Orlando, FL

     October 2019 - December 2019 

  • Student Volunteer

     Children's Healthcare Of Atlanta At Scottish Rite , Atlanta , GA

      June 2013 - July 2014

Timeline

Student Success Coach

Urban League Of Broward County
06.2023 - Current

Case Manager/Success Coach

YMCA Of South Florida
10.2022 - 03.2023

Patient Access Representative

Joe DiMaggio Children's Hospital
05.2022 - 10.2022

Family Support Services (Student Internship)

Florence Fuller Child Development Center
03.2019 - 07.2019

Undergraduate Certificate - Child Life

American Public University System (Online)

Bachelor in Social Work -

Florida Atlantic University

Similar Profiles

CREATE PROFILE
Whitney Johnson