Whitney Jones
Brigham City
Summary
Dynamic professional with extensive experience in temporary roles, adept at swiftly adapting to evolving needs and priorities. Strong commitment to team collaboration and a proven track record of driving measurable results. Recognized for reliability and flexibility, with proficiency in managing diverse tasks to ensure efficient and effective performance. A proactive approach to problem-solving enhances overall productivity and contributes positively to team objectives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Temp Worker
Spherion Staffing
09.2025 - 10.2025
- At Spherion I would take jobs for different companies, the most recent being TreeHouse Foods.
- I would package cookies, inspect them to make sure they weren't bad or damaged, I would even make the boxes for the cookies to be sent off.
- Operated machinery to ensure efficient production flow.
- Collaborated with team members to meet tight deadlines and maintain quality standards.
Retail Sales Rep
T-Mobile (Wireless Vision, LLC)
11.2024 - 03.2025
- At T-Mobile I would assist customers in finding the right mobile device that would suit their needs, I would if needed discuss their bill with them.
- Delivered exceptional customer service, enhancing overall satisfaction and loyalty.
- Assisted customers in selecting products, providing tailored recommendations to meet individual needs.
Sales/CSR/ Retail
Premium Retail Services
03.2022 - 11.2024
- At Premium retail services I would go to different Walmart stores as a third party vendor selling phones to customers from different companies. Some of these companies included T-Mobile, Verizon and a few more.
- Managed customer inquiries and resolved issues efficiently through multiple communication channels.
- Conducted product demonstrations to enhance customer understanding and engagement.
Cashier
Maverik Adventure Stop
01.2021 - 03.2022
- Managed cash register operations, ensuring accurate transactions and efficient customer service.
- Processed various payment methods, enhancing transaction speed and customer satisfaction.
Call Center Representative
Focus Services
01.2020 - 12.2020
- Resolved customer inquiries efficiently, ensuring high levels of satisfaction and retention.
- Trained and mentored new team members on call handling procedures and system navigation.
- Managed escalated customer issues, providing effective solutions to complex problems.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Delivery Driver/Warehouse Worker
AutoZone
01.2018 - 01.2020
- Delivered automotive products efficiently to customers, ensuring timely receipt and high satisfaction.
- Managed inventory levels during deliveries, optimizing stock flow and accuracy.
- Assisted in training new drivers on delivery protocols and safety procedures.
- Implemented route optimization strategies to reduce delivery times and fuel consumption.
- Monitored vehicle maintenance schedules, ensuring compliance with safety regulations.
- Conducted pre-trip inspections of vehicles to maintain operational safety standards.
Fast Food Worker
Carl's Jr.
11.2015 - 01.2017
- Managed cash register operations, processing transactions accurately and efficiently during peak hours.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
Education
High School Diploma - English
Williston State College
Williston, ND06.2015
Skills
- Customer service expertise
- Proficient in Windows operating system
- Effective writing abilities
- Customer engagement
- Proficient in Microsoft PowerPoint
- Experienced in software utilization
- Sales development
- Commitment to professional standards
- Experienced driver with two years
- Operating systems
- Food preparation expertise
- Proficient in outbound sales
- Goal setting (student motivation techniques)
- Microsoft Office (Less than 1 year)
- Food safety compliance
- Retail grocery management
- Professional office environment experience
- Call Center
- Professional ethics
- Upselling
- Pricing
- Customer transaction management
- Creative Writing
- Door-to-door
- Proficient typing skills
- Client support specialist
- Strong organizational abilities
- Secondary market research
- Proficient in English
- Prioritization and scheduling
- Mobile technology proficiency
- Assembly line operations
- Professional and mature
Accomplishments
- Achieved goal deadlines through effectively helping with production and cleaning.
- Efficiently served more than 50-100 satisfied customers during an average shift at the drive up window.
Certification
Driver's License
Languages
English
Native or Bilingual
Timeline
Temp Worker
Spherion Staffing
09.2025 - 10.2025
Retail Sales Rep
T-Mobile (Wireless Vision, LLC)
11.2024 - 03.2025
Sales/CSR/ Retail
Premium Retail Services
03.2022 - 11.2024
Cashier
Maverik Adventure Stop
01.2021 - 03.2022
Call Center Representative
Focus Services
01.2020 - 12.2020
Delivery Driver/Warehouse Worker
AutoZone
01.2018 - 01.2020
Fast Food Worker
Carl's Jr.
11.2015 - 01.2017
High School Diploma - English
Williston State College