Whitney Jones-Mendez
Overland Park,KS
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Goal-oriented over all brings comprehensive experience maintaining customer satisfaction and contributing to company success. Commended for delivering excellent customer service. Dependable Maintenance Technician offering 4 years of building maintenance and repair experience. In-depth knowledge of hand and power tool operations, safety protocols and general maintenance. Superior expertise in carpentry, electrical systems and exterior and interior lighting system repair. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly motivated professional with over 10 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Floor Floater
City Thrift
Overland Park, Kansas
01.2024 - Current
- Stocked shelves with merchandise according to company guidelines.
- Organized sales floor displays to maximize visibility of products.
- Performed inventory control activities such as cycle counts and stock replenishment.
- Set up promotional displays in store windows and on the sales floor.
- Monitored customer traffic to ensure a safe shopping environment for all customers.
- Maintained cleanliness of store by sweeping floors, dusting shelves, disposing of trash.
- Assisted with unloading shipments from trucks and stocking shelves with new merchandise.
- Helped train new employees on proper sales floor procedures.
- Inspected returned merchandise for damage prior to restocking shelves.
- Recommended and helped locate or obtain merchandise based on customer needs and desires.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Business Owner
W&B Drywall
Omaha , Nebraska
01.2017 - Current
- Identified and recruited staff members, including managers and sales personnel.
- Established marketing strategies, such as social media campaigns, to promote the business.
- Negotiated contracts with vendors for supplies and services.
- Monitored cash flow to ensure proper budgeting of resources.
- Managed inventory levels to meet customer demand while minimizing costs.
- Ensured compliance with all local laws and regulations related to the business operations.
- Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
- Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
- Scheduled maintenance activities for equipment used by the business.
- Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
- Oversaw daily operations of the business and provided guidance when needed.
- Kept records for production, inventory, income and expenses.
- Determined pricing for products or services based on costs and competition.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Delegated work to staff, setting priorities and goals.
Machine Maintenance Technician
Greater Omaha Packing Co
Omaha , Nebraska
06.2020 - 09.2023
- Performed regular maintenance and repair on a variety of machines, including lathes, milling machines, drill presses, and grinders.
- Diagnosed mechanical problems using visual inspections, electrical testing equipment, and computer programs.
- Inspected machine parts for wear or damage and replaced as necessary.
- Adjusted machine settings to maximize production efficiency.
- Calibrated machinery according to manufacturer specifications.
- Installed new components such as motors, belts, pulleys, bearings, gears, shafts and spindles.
- Replaced worn or defective parts with new ones following the manufacturer's instructions.
- Troubleshot malfunctions in hydraulic systems and pneumatic systems.
- Cleaned machine parts to remove dirt and debris from moving parts.
- Repaired broken down machinery by replacing faulty wiring or other damaged components.
- Used precision measuring tools such as micrometers and calipers to ensure accuracy of machine operations.
- Assembled machinery according to blueprints provided by the manufacturer.
- Maintained records of all repairs performed on machines in order to track maintenance history.
- Worked with engineering staff to develop preventative maintenance plans for all machinery in the facility.
- Adhered to safety protocols while performing maintenance tasks.
- Ensured that all machines were properly lubricated before use.
- Operated overhead cranes when needed for lifting heavy components into place during installation.
- Ordered replacement parts when necessary from vendors or manufacturers.
- Inspected equipment regularly and performed preventive maintenance as appropriate.
- Adhered to safety regulations when working with heavy equipment, confined spaces and hot work.
- Diagnosed and repaired machine malfunctions and problems to minimize downtime.
- Calibrated machine parts and ran diagnostic tests to confirm system functionality and accuracy.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Set up and operated machines and tools to create high-quality products.
- Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
- Fabricated, tested and installed replacement parts and removed damaged or malfunctioning parts.
- Operated large machinery, power tools and hand tools when performing repairs and installations.
- Inspected machines before and after use to verify optimal performance.
- Inspected and tested damaged machine parts and reported parts and repair needs to supervisors.
Education
GED -
Metropolitan Community College
Omaha, NE06-2013
Some College (No Degree) - Business Administration
Metropolitan Community College
Omaha, NESkills
- Building Maintenance
- Tool management
- Mechanical Repair
- Preventive Maintenance
- Drywall Repair
- Hydraulic systems
- Power Tools Proficiency
- Lockout and tagout procedures
Languages
Spanish
Professional
Certification
- certificates in welding
- certificates of lift operating
- certificates in confined space
References
References available upon request.
Timeline
Floor Floater
City Thrift
01.2024 - Current
Machine Maintenance Technician
Greater Omaha Packing Co
06.2020 - 09.2023
Business Owner
W&B Drywall
01.2017 - Current
GED -
Metropolitan Community College
Some College (No Degree) - Business Administration
Metropolitan Community College
- certificates in welding
- certificates of lift operating
- certificates in confined space
Similar Profiles
S. Ryan WrightS. Ryan Wright
Transportation Manager at City ThriftTransportation Manager at City Thrift
Pedro MontalvoPedro Montalvo
Truck Driver at City ThriftTruck Driver at City Thrift
James JohnsonJames Johnson
Merchandise Associate at City ThriftMerchandise Associate at City Thrift