Summary
Overview
Work History
Education
Skills
Timeline
Generic

Whitney Kauffman

Columbia,PA

Summary

Practice Administrator of busy medical office overseeing all aspects of human financial management, human resources, and compliance.

Overview

14
14
years of professional experience

Work History

Practice Administrator

Hypertension and Kidney Specialists
11.2019 - Current
  • Fostered a positive work culture by promoting open communication, teamwork, and professional development opportunities among staff members.
  • Ensured compliance with industry regulations and best practices to maintain a safe and efficient work environment.
  • Identified areas for cost reduction by conducting regular audits of operational expenses.
  • Handled human resources tasks such as hiring, onboarding, payroll management, and employee relations issues resolution for 35 employees
  • Assessed processes and procedures, complying with PA Department of Health, and HIPAA regulations.
  • Oversaw accounting, budgeting, and financial reporting.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Managed all financial record keeping and reporting including reporting and collaboration with the accountants for yearly tax preparation.
  • Yearly cost-benefit analysis of employee benefit package including premium negotiations.
  • Process development meeting all the changing needs of the practice.
  • Function as a liaison between all internal and external entities and the owning physicians.

Sr Practice Manager Bariatrics

WellSpan Health
03.2017 - 11.2019
  • Operationalized initiatives
  • Collaboration with other departments, physicians, and staff to solve problems, resolve conflict, and improve patient care and experience
  • Budget development and monthly analysis of expenditures
  • Recruiting, development and coaching of staff

Bariatric Program Director

Heart of Lancaster Regional Medical Center
07.2014 - 03.2017
  • Recruited, hired, trained and coached employees
  • Continually maintained and improved the company's reputation and positive image in the markets served
  • Routinely collaborated with department managers to correct problems and improve services
  • Identified process improvements in the day-to-day functioning of the department

Registered Nurse

Reading Health System
09.2013 - 08.2014

Coordinated care for acutely ill patients on telemetry unit through astute assessment and collaboration with the multidisciplinary team.

Bariatric Nurse/Case Manager

Heart of Lancaster Regional Medical Center
07.2011 - 07.2013
  • Instituted and conducted weekly Case Management meetings to foster multidisciplinary collaboration.
  • Acted as liaison between the bariatric program and various departments and nursing staff of the hospital.
  • Provided education and support to the nursing staff caring for postoperative patients.

Education

Bachelor of Science - Nursing

Chamberlain College of Nursing
Downers Grove, IL
2015

Nursing Diploma - Nursing

Lancaster Institute of Nursing and Health Sciences
Lancaster, PA
2006

Skills

  • Flexible and creative in problem solving
  • Efficient multi-tasker
  • Organized
  • Excellent communication skills
  • Effective leader
  • Project Management
  • Collaboration
  • Strong confidentiality practices

Timeline

Practice Administrator

Hypertension and Kidney Specialists
11.2019 - Current

Sr Practice Manager Bariatrics

WellSpan Health
03.2017 - 11.2019

Bariatric Program Director

Heart of Lancaster Regional Medical Center
07.2014 - 03.2017

Registered Nurse

Reading Health System
09.2013 - 08.2014

Bariatric Nurse/Case Manager

Heart of Lancaster Regional Medical Center
07.2011 - 07.2013

Bachelor of Science - Nursing

Chamberlain College of Nursing

Nursing Diploma - Nursing

Lancaster Institute of Nursing and Health Sciences