Whitney Larkins
Aurora,CO
Summary
Dynamic Assistant Manager at Stinker Stores Inc. with proven expertise in financial management and team leadership. Enhanced operational efficiency by streamlining inventory processes and implementing a new scheduling system, resulting in improved employee productivity. Committed to exceptional customer service and fostering a collaborative work environment, driving overall satisfaction and sales growth.
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager
Stinker Stores Inc.
01.2020 - 01.2025
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff, fostering a collaborative work environment.
- Streamlined inventory management processes to optimize stock levels and reduce waste.
- Implemented new scheduling system, enhancing employee productivity and attendance tracking.
- Receiving and approving invoices in a timely manner
- Multitasking and performing excellent customer service
- Cash handling and answering multi phone lines.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Coordinated office communications, including phone calls, emails, and interdepartmental correspondence.
- Assisted in managing office supplies inventory, optimizing procurement processes for efficiency.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Junior Lead Specialist
Macys Department Store
06.2016 - 09.2019
- Oversaw daily operations to ensure exceptional customer service and store presentation.
- Trained and mentored new associates on sales techniques and product knowledge.
- Coordinated merchandise displays to enhance visual appeal and drive sales.
- Analyzed inventory levels to optimize stock availability and reduce shrinkage.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction ratings.
- Collaborated with team members to ensure timely restocking of retail items within the convenience store area.
- Boosted retail sales by implementing strategic marketing plans and promotional campaigns.
- Created an attractive atmosphere in the retail area by strategically arranging products that encouraged impulse purchases.
- Optimized merchandising efforts in retail spaces to attract shopper attention while showcasing key product features effectively.
Education
No Degree - Broadcast Journalism
Community College of Denver
Denver, COGED -
Center For Work Employment And Education(CWEE)
Denver, CO03-2010
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Task delegation
- Staff supervision
- Employee scheduling
- Customer relationship management (CRM)
- Policy enforcement
- Sales reporting
- Financial management
- Inventory management
Certification
- Accounting Fundamentals 1
- Accounting Fundamentals 2
Timeline
Assistant Manager
Stinker Stores Inc.
01.2020 - 01.2025
Junior Lead Specialist
Macys Department Store
06.2016 - 09.2019
No Degree - Broadcast Journalism
Community College of Denver
GED -
Center For Work Employment And Education(CWEE)