Whitney Larson
Logan
Summary
Dynamic Sales Representative with a proven track record at GOAT Pest and Lawn, excelling in customer relationship building and strategic sales planning. Recognized for consistently exceeding quotas and enhancing client satisfaction through tailored solutions and effective communication. Skilled in negotiation tactics and product knowledge, driving repeat business and fostering long-term loyalty.
Hardworking employee enthusiastic about learning inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Sales Representative
GOAT Pest and Lawn
03.2025 - 08.2025
- Developed strong client relationships through effective communication and product knowledge.
- Identified customer needs and recommended tailored pest control solutions to enhance satisfaction.
- Conducted thorough property assessments to determine pest issues and appropriate treatments.
- Collaborated with team members to achieve sales targets and improve service delivery processes.
- Provided timely responses to customer inquiries, ensuring high levels of service efficiency.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Recorded accurate and efficient records in customer database.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Presented professional image consistent with company's brand values.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Met existing customers to review current services and expand sales opportunities.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Contributed to team objectives in fast-paced environment.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Negotiated prices, terms of sales and service agreements.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Set and achieved company defined sales goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Built relationships with customers and community to promote long term business growth.
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
Assistant Dairy Manager
Ballerina Farms
10.2024 - 03.2025
- Assisted in daily operations, ensuring adherence to safety and quality standards.
- Supported inventory management by tracking stock levels and coordinating deliveries.
- Participated in training sessions on dairy production processes and best practices.
- Executed routine maintenance checks on equipment to ensure optimal performance.
- Collaborated with team members to streamline workflow and improve efficiency.
- Monitored milk production schedules, adjusting as necessary for peak demand periods.
- Contributed to maintaining cleanliness and organization within the facility.
- Engaged with customers, addressing inquiries and providing product information effectively.
- Adhered to all company policies and procedures, demonstrating a strong commitment to ethical business practices and high standards of customer service.
- Assisted in hiring and onboarding new employees, fostering a positive work environment that encouraged teamwork.
- Facilitated smooth communication between team members through regular meetings and updates on department goals and initiatives.
- Assessed employee performance through periodic reviews, identifying strengths and areas for improvement.
- Collaborated with Dairy Manager to develop effective merchandising strategies, boosting sales of high-margin items.
- Enhanced store productivity by managing dairy inventory and maintaining proper stock levels.
- Maintained cleanliness and organization within the dairy department, providing a visually appealing shopping experience for customers.
- Inspected and repaired equipment for livestock and crop management.
- Fed and watered over Number Type animals according to strict feeding schedules and dietary needs.
- Researched pests and diseases common to individual types of stock and developed mitigation plans.
- Enforced strong safety and environmental protections to support habitats while preventing harm to employees or consumers.
Car Detailer
Power Plus Cleaning
06.2019 - 08.2022
- Cleaned and polished vehicles to enhance appearance and customer satisfaction.
- Applied protective coatings and wax to maintain vehicle finish.
- Utilized various cleaning tools and products for efficient detailing processes.
- Conducted interior cleaning, including vacuuming, shampooing, and sanitizing surfaces.
- Assisted in organizing work areas to promote safety and efficiency.
- Inspected vehicles for damage and reported findings to management.
- Adapted quickly to new techniques and tools for improved detailing quality.
- Collaborated with team members to complete detailing tasks within set timelines.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Completed timely and thorough car details for increased customer satisfaction and repeat business.
- Provided exceptional customer service and addressed customer inquiries.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Maintained clean, tidy and safe work environment.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Improved overall vehicle appearance with the use of professional-grade equipment and products.
- Achieved superior results through meticulous attention to detail in all aspects of car detailing.
- Provided exceptional customer service by addressing specific concerns or requests during the detailing process.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Adhered to safety protocols while using chemicals and equipment to protect both employees and customers'' property.
- Shined vehicle windows and windshields to remove water spots.
- Applied protective agents, including sealants, to protect surfaces.
- Ensured proper care for luxury and classic vehicles, utilizing specialized techniques and products designed specifically for these automobiles.
- Developed strong relationships with clients, fostering trust in the quality of work provided by our auto detailing services.
- Contributed to a positive work environment by fostering teamwork and maintaining open lines of communication with colleagues.
- Continually expanded knowledge of industry best practices through ongoing professional development opportunities.
- Restored luster to vehicle interiors, including upholstery and vinyl.
- Streamlined workflow processes by keeping tools and supplies well-organized for easy access throughout each task.
- Increased company revenue through upselling additional services such as paint protection, fabric guard, or glass treatment.
- Developed checklist for quality control, ensuring every vehicle met high standards before delivery.
- Adapted quickly to new detailing technologies and tools, keeping service offering competitive.
- Applied sealants and ceramic coatings to prolong exterior protection and maintain high customer satisfaction.
- Enhanced vehicle appearance by meticulously washing exteriors and vacuuming interiors.
- Ensured environmental compliance by properly disposing of chemical cleaners and waste.
- Customized cleaning solutions for different vehicle types, ensuring optimal results and client satisfaction.
- Managed inventory of cleaning supplies and tools, ensuring availability and cost-effectiveness.
- Demonstrated attention to detail in removing tough stains and odors, restoring vehicle interior ambiance.
- Boosted interior cleanliness, shampooing carpets and treating leather seats.
- Maintained safe and organized workspace to prevent accidents and improve workflow.
- Enhanced customer loyalty by providing personalized detailing advice and follow-up care instructions.
- Improved client satisfaction with thorough detailing and polishing, resulting in repeat business.
- Performed detailed vacuuming of interior and exterior of vehicles and equipment.
- Wiped down and polished interior and exterior surfaces.
- Utilized high-pressure washers to clean vehicles and equipment.
- Removed dirt and debris from vehicle and equipment interiors.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
- Applied chemicals and used high-pressure wash and scrubbers to clean rims.
- Inspected vehicles and equipment for visible damage.
- Polished windows and mirrors of vehicles and equipment.
- Used specialized cleaning products to remove stains from interior and exterior surfaces.
- Followed safety guidelines for cleaning vehicles and equipment.
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
Carpet Cleaner
Power Plus Cleaning
06.2019 - 08.2022
- Operated industrial-grade carpet cleaning machinery to ensure thorough cleaning and stain removal.
- Assessed carpet condition to determine appropriate cleaning techniques and solutions.
- Implemented effective stain removal processes, enhancing overall customer satisfaction with services.
- Trained new team members on safety protocols and equipment operation for optimal performance.
- Maintained inventory of cleaning supplies and tools, ensuring availability for daily operations.
- Developed strong client relationships through consistent communication and quality service delivery.
- Conducted post-cleaning inspections to guarantee high standards of cleanliness and customer approval.
- Streamlined workflow processes, reducing cleaning time while maintaining service quality standards.
- Operated in equipment safely and took care to watch out for children and pets.
- Conducted pre-and post-cleaning inspections, identifying areas requiring special attention or additional treatment.
- Exceeded performance targets consistently by delivering high-quality results that met or surpassed client expectations.
- Streamlined carpet cleaning processes for faster completion times without compromising quality.
- Continuously improved skills through training sessions, workshops, and certification courses related to the carpet cleaning industry.
- Performed specialty treatments on stains.
- Mixed water and chemicals in containers to prepare cleaning solutions.
- Cleaned home carpets, tile, grout, area rugs, mattresses, and upholstery.
- Provided exceptional service for each customer to achieve complete satisfaction.
- Guided scrubbing machines over rug surfaces to loosen embedded dirt.
- Moved furniture weighing up to Number pounds to prepare homes for cleaning.
- Developed strong relationships with clients, leading to repeat business and referrals.
- Operated extractor to remove excess suds and water from carpet and furniture.
- Applied rub chemical solutions with hand brushes to carpets and upholstery.
- Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
- Cared for vehicle interiors, seats and flooring.
- Used RX20 and Hand Stair Tool equipment to remove dirt, tough stains, paint and mold from carpets and upholstery.
- Developed expertise in stain removal techniques, restoring heavily soiled carpets to like-new condition.
- Utilized advanced equipment and techniques to effectively remove stains and restore carpets to their original condition.
- Enhanced customer satisfaction by providing thorough and efficient carpet cleaning services.
- Minimized disruption to clients'' daily lives by adhering to strict scheduling guidelines and completing tasks in a timely manner.
- Maintained a high level of professionalism while interacting with clients, addressing concerns and answering questions.
- Ensured proper care of clients'' property while working in their homes or businesses.
- Assisted with inventory management, ensuring sufficient supplies were available for all scheduled jobs.
- Provided exceptional service, consistently receiving positive feedback from satisfied customers.
- Demonstrated proficiency in operating a variety of carpet cleaning equipment safely and effectively.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Education
High School Diploma - Agriculture Science
North Sanpete High School
Mount Pleasant, UTSkills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Relationship building
- Product and service knowledge
- Complex Problem-solving
- Negotiation tactics
- Upselling and cross selling
- Objection handling
- Relationship selling
- Customer needs assessment
- Performance improvement
- Strategic planning
- Customer success management
- Business development
- Team leadership
- Product knowledge
- Attention to detail
- Product or service sales
- On-site product demonstrations
- Customer retention abilities
- Online sales strategies
- Beauty product demonstration
- Relationship management
- Social media marketing
- Customer experience enhancement
- Value-based selling
- Time management
- Retention strategies
- Records management
- Staff training
- Lead prospecting
- Groundwork training
- Client relationship building
- Horse grooming
- Patience and persistence
- Horse handling techniques
- Horse health care
- Groundwork
- Show preparation
- Western-style riding
- Saddle maintenance
- Physical fitness
- Training program development
- Horse selection
- Foal training
- Teaching
- Equine behavior
- Equine care
- Open-range riding
- Equestrian equipment maintenance
- Horse classification
- Dressage training
- English style riding
- Equine safety
- Obedience training
- Animal training
- Positive reinforcement methods
- Behavior modification techniques
- Teamwork
- Problem-solving
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Animal welfare
- Organizational skills
- Excellent communication
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Public speaking
- Time management abilities
- Continuous improvement
- Animal grooming
- Temperament evaluation
- Exercise management
- Lead training programs
- Clear verbal communication
- Animal handling
- Communication skills
- Heavy lifting
- Dependable and hardworking
- Feeding livestock
- Animal care
- Livestock handling
- Team collaboration
- Farm equipment operation
- Physical stamina
- Farm equipment and machinery
- Livestock care
- Livestock management
- Barn maintenance
- Safety management
- Forklift operation
- Milking
- Milking animals
- Manure management
- Animal breeding
- Milk harvesting
Languages
Portuguese
Professional Working
Timeline
Sales Representative
GOAT Pest and Lawn
03.2025 - 08.2025
Assistant Dairy Manager
Ballerina Farms
10.2024 - 03.2025
Car Detailer
Power Plus Cleaning
06.2019 - 08.2022
Carpet Cleaner
Power Plus Cleaning
06.2019 - 08.2022
High School Diploma - Agriculture Science
North Sanpete High School