Whitney Lawrimore
Conway,SC
Summary
Proven office professional with a track record of enhancing team productivity and customer satisfaction. Expert in office administration and data entry, I excel in maintaining confidentiality and streamlining office operations. My initiatives in customer service and file organization have significantly improved operational efficiency.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Horry County Solicitors Office
08.2022 - 10.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Community Services Specialist
Waccamaw Economic Opportunity Council
06.2018 - 07.2022
- Enhanced community engagement by organizing and executing various outreach programs.
- Maintained accurate records of client interactions, ensuring compliance with confidentiality guidelines and organizational protocols.
- Conducted needs assessments to identify gaps in service provision and address pressing community issues.
- Increased public awareness of available services through targeted marketing campaigns and community events.
Office Manager
The Trophy Place
05.2016 - 06.2018
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Bachelor - Social Work
University of South Carolina
Columbia, SC05.2016
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Time management
- File organization
Timeline
Administrative Assistant
Horry County Solicitors Office
08.2022 - 10.2024
Community Services Specialist
Waccamaw Economic Opportunity Council
06.2018 - 07.2022
Office Manager
The Trophy Place
05.2016 - 06.2018
Bachelor - Social Work
University of South Carolina
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