Whitney Lemon
Roanoke,VA
Summary
I have excellent customer service skills, am detail-oriented, and have the ability to work independently or with a team to accomplish a wide variety of duties. I am able communicate effectively and professionally with others at varying grade levels. I learn very quickly and with high accuracy. I have very efficient problem solving skills and can navigate and thrive in a face-paced dynamic environment. I am proud to have a strong work ethic with good judgement. I work well with others and will be happy to provide constructive feedback as well as except feedback. I am highly organized and resourceful with the ability to multi-task with extreme attention to detail. Willing to travel.
Overview
14
14
years of professional experience
Work History
Administrative Assistant to the Senior Sales Team
Hospitality Online
09.2022 - Current
- Support the two senior sales leaders with their respective administrative needs.
- Calendar management, including scheduling meetings and prevention and mitigation of any conflict between existing meetings.
- Meeting preparation (such as calendar event creation, drafting an agenda, creating slide decks, and communicating with meeting attendees in advance of meetings).
- Attend select meetings to track action items and follow up with meeting attendees on action items.
- Partner with the remaining administrative assistant team to coordinate needs company wide.
- Additional administrative functions such as submitting preparation of documents and presentations (using Google Suite and Microsoft Office).
- Collection efforts to secure funds for past due invoices via email and phone.
Preventative Maintenance Coordinator
2NSystems
11.2021 - 09.2022
- Schedule Preventative Maintenance Visits
- Send Reminders to Customers
- Send Follow-up Emails to Customers
- Manage asset database with over 300 assets.
- Able to solve complex problems using critical and creative thinking.
- Excellent time management skills
- Excellent verbal and written communication skills
- Demonstrated ability to meet deadlines, adapt quickly, and with few errors.
Stay At Home Parent
Lemon Household
04.2018 - 11.2021
- Efficiently organize daily schedules for family members.
- Prioritize and coordinate activities to ensure a smooth routine.
- Handle various forms of communication, including emails, phone calls, and scheduling appointments.
- Maintain a well-organized home environment, managing household tasks and responsibilities.
- Manage household budgets and expenses.
- Keep track of important dates, appointments, and deadlines.
- Handle unexpected situations with composure and flexibility.
BANK SUPPORT SPECIALIST II
First Citizens Bank
01.2017 - 05.2018
- Performed all business and personal credit card maintenance requests
- Including, but not limited to, changing addresses, updating names, issuing new cards/replacement cards, closing/reopening accounts, opening accounts for account holders under 21, verifying duplicate accounts, setting up corporate accounts and sub-accounts, etc
- Learned all duties and promoted within 6 months of my hire date.
OFFICE MANAGER
Larry’s Maintenance Services
03.2010 - 01.2017
- Perform all office functions such as creating Invoices, Proposals, and Receipts
- Payroll functions, withholding forms, preparing and submitting quarterly tax reports, Accounts payable and Accounts Receivable, and provided all year end information to Accountant for company tax returns
- Verifying third party insurance for subcontractors, obtained certifications from insurance companies to update insurance file for the company’s workers compensation audits
- Coordinating information and actions related to owner and subcontractors to provide services
Education
Medical Office Specialist/Health Records Coding Certifications -
Virginia Western Community College
05.2017
Bachelor of Science -
Full Sail University
Winter Park, FLSkills
- Expense Reporting
- Travel Coordination
- Meeting Planning
- Spreadsheet Management
- Scheduling
- Presentation Design
- Multitasking and Prioritization
- Advanced MS Office Suite Knowledge
Accomplishments
- The National Society of Collegiate Scholars
Timeline
Administrative Assistant to the Senior Sales Team
Hospitality Online
09.2022 - Current
Preventative Maintenance Coordinator
2NSystems
11.2021 - 09.2022
Stay At Home Parent
Lemon Household
04.2018 - 11.2021
BANK SUPPORT SPECIALIST II
First Citizens Bank
01.2017 - 05.2018
OFFICE MANAGER
Larry’s Maintenance Services
03.2010 - 01.2017
Medical Office Specialist/Health Records Coding Certifications -
Virginia Western Community College
Bachelor of Science -
Full Sail University
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