Whitney Leverett
Oak Park,MI
Summary
Data Entry Specialist with over seven years of experience in data management and customer relations. Proven ability to identify customer needs and enhance service operations, particularly in virtual environments. Recognized for maintaining high ethical standards and building lasting customer trust through strategic problem resolution. Core competencies include data accuracy, effective communication, and a commitment to continuous improvement.
Overview
6
6
years of professional experience
Work History
File Clerk
Midland Credit Management
Troy, MI
06.2020 - Current
- Entered data for client information, payments, and bankruptcies accurately.
- Ensured adherence to legal regulations and bankruptcy procedures through consistent file maintenance.
- Performed audits of digital records, focusing on bankruptcy documents, to maintain accuracy and thoroughness.
- Collaborated with team members and departments to enable information requests related to bankruptcy cases.
- Guaranteed readability of client information through precise documentation.
- Digitized records including bankruptcy filings.
- Aided in the creation of reports on file management, bankruptcy cases, compliance audits, and workflow efficiency.
- Delivered timely, accurate information to clients and colleagues through chat and email.
Mail Clerk
Canon Business Process Service
Troy, MI
11.2018 - 06.2020
- Efficiently sort, manage, and distribute incoming and outgoing mail as well as packages from a remote location.
- Maintained high standards while scanning and converting physical documents to digital format in a remote work environment.
- Accurately transferred data from mail and documents to document management systems.
- Ensured accuracy of scanned documents and data entries.
- Monitored and tracked mail and package deliveries using remote tracking tools.
- Provided remote assistance for queries concerning mail services.
- Maintained detailed logs and records of incomings and outgoings in a remote working environment.
- Streamlined mail processing workflows through effective team collaboration.
Education
Bachelor - Psychology
Walden University
Minneapolis, Minnesota01.2023
Skills
- Effective Communication
- Organizational Skills
- Computer Proficiency
- Data Calculation
- Customer Relations
- Collaborative Team Engagement
- Analytical Problem Solving
- Prioritized Task Management
Timeline
File Clerk
Midland Credit Management
06.2020 - Current
Mail Clerk
Canon Business Process Service
11.2018 - 06.2020
Bachelor - Psychology
Walden University
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