Whitney Lucchesi
Windsor,CA
Summary
Adaptable professional with experience in fast-paced dining environments. Strong sense of task prioritization and menu knowledge contributes to enhanced guest satisfaction and a cohesive team dynamic. My experience in various positions and my time in the military has allowed me to develop effective communication skills, that will allow me to succeed in this role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Willamette Valley Vineyards
03.2024 - 08.2024
- Provided exceptional customer service to enhance guest experiences and satisfaction.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Assisted in menu presentations, highlighting wine pairings and featured selections.
Server
Little Saint
12.2023 - 03.2024
- Maintained cleanliness and organization of dining areas, adhering to health standards.
- Engaged with guests to foster a welcoming atmosphere and encourage repeat visits.
- Adapted quickly to changing priorities, demonstrating flexibility in fast-paced environment.
Server
Lazy Dog Restaurant & Bar
05.2023 - 12.2023
- Participated in and completed the extensive training for a NRO
- Acquired a deep understanding of the menu and modifications that could be made to various dishes
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Server
Olive Garden
03.2022 - 07.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Salesperson
Nordstrom
05.2021 - 10.2021
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Maintained knowledge of current merchandise, providing informed recommendations to customers.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Cashier
Safeway
05.2018 - 05.2021
- Processed transactions accurately using point-of-sale systems.
- Trained new cashiers on operational procedures and customer service standards.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Windsor High School
Windsor, CA05-2020
Skills
- Exceptional customer service
- Menu memorization
- Team collaboration
- Task prioritization
- Dietary restrictions knowledge
- Adaptable and flexible
- Excellent communication
Certification
- Geospatial Intelligence Imagery Analyst, US Army - November 2024-Present
Timeline
Server
Willamette Valley Vineyards
03.2024 - 08.2024
Server
Little Saint
12.2023 - 03.2024
Server
Lazy Dog Restaurant & Bar
05.2023 - 12.2023
Server
Olive Garden
03.2022 - 07.2022
Salesperson
Nordstrom
05.2021 - 10.2021
Cashier
Safeway
05.2018 - 05.2021
High School Diploma -
Windsor High School