Summary
Overview
Work History
Education
Skills
Timeline
Generic

Whitney MacDougal

Cadyville,NY

Summary

University of New England Generalist year MSW student seeking practicum. Dedicated Crisis Intervention Specialist offering over ten years of experience in early Child Development. Influential in developing and strengthening policies to better serve each child and their needs at all levels and boost positive reinforcement. Well-versed in collecting data through targeted programs aimed at improving social and behavioral skills.

Overview

7
7
years of professional experience

Work History

Crisis Intervention Specialist

Behavioral Health Services North
06.2020 - Current
  • Collaborated and communicated with clients and families in an empathetic manner that made a positively impact on each patient's behavior and treatment.
  • Member of on-call emergency response team for crisis intervention within facility.
  • Recorded accurately the clients seen each day.
  • Evaluated risk to client or others by gathering information and conducting assessments.
  • Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
  • Documented risk to each client and context of concerns.
  • Counseled and helped to stabilize consumers and caregivers in crisis situations.
  • Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Collaborated with mental health professionals to coordinate comprehensive care for clients.
  • Maintained client records to document assessment, treatment plans and progress.
  • Implemented evidence-based interventions for substance abuse treatment.
  • Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
  • Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.

Behavior Intervention Specialist

Behavorial Health Services North
12.2019 - 06.2020
  • Developed intervention plans based on established guidelines and individual needs.
  • Improved behaviors through modeling, role-playing and other effective strategies.
  • Helped students build skills to navigate typical academic and social situations.
  • Maintained records of ongoing assessments and documentation of updates.
  • Completed observations of students in classroom and social situations.
  • Recommended treatment protocols such as group therapy or rehabilitation.
  • Assessed students using effective testing instruments and tools.
  • Promoted memory, cognition and language development with hands-on activities and individualized instruction.
  • Planned daily activities to keep students engaged and on track with learning goals.
  • Collaborated with other educators to develop instructional strategies.
  • Coordinated regular meetings to share and analyze student performance data and success plans with colleagues and parents.
  • Worked closely with parents and guardians to address students' issues on multiple fronts.

1:1 Home Therapist

Comprehensive Behavior Supports
10.2017 - 04.2018
  • Maintained thorough records and submitted timely reports of project activities, findings, and recommendations.
  • Defined problems, selected methods and completed experiments to gather data
  • Correct communication, academic, social, and behavioral skills.
  • Motivated each child with positive reinforcement for good behavior and ignoring incorrect behavior.
  • Taught objectives on individual treatment programs using the principles of applied behavior analysis including discrete trial, shaping, natural environment training, verbal behavior, social skills, self-help, and behavior.
  • Implemented weekly behavioral and learning programs.
  • Collaborated and communicated with clients and families in an empathetic manner that made a positively impact on each patient's behavior and treatment.
  • Created fun, motivating experience to generate the highest level of performance for each individual.
  • Track each individual's progress with graphs and daily data collection.

Education

Bachelor of Science in Child and Adolescent Psychology -

Southern New Hampshire University
Hooksett, NH

Associate of Applied Science in Human Services -

Clinton Community College
Plattsburgh, NY

High School Diploma -

Willsboro Central School
Willsboro, NY

Master of Social Work/MSW -

University of New England
Biddeford, ME
05.2026

Skills

  • Observing children's developmental needs
  • Well-versed in managing the needs of children with diverse backgrounds
  • Demonstrate ability to exercise patience at all times
  • Great ability to provide ease and comfort to children/individuals
  • Long-term interest in managing physical, social, and emotional development of children/individuals
  • Excellent communication and interpersonal skills
  • Compassionate with others and their feelings
  • Calm under pressure and in crisis
  • Client Confidentiality

Timeline

Crisis Intervention Specialist

Behavioral Health Services North
06.2020 - Current

Behavior Intervention Specialist

Behavorial Health Services North
12.2019 - 06.2020

1:1 Home Therapist

Comprehensive Behavior Supports
10.2017 - 04.2018

Bachelor of Science in Child and Adolescent Psychology -

Southern New Hampshire University

Associate of Applied Science in Human Services -

Clinton Community College

High School Diploma -

Willsboro Central School

Master of Social Work/MSW -

University of New England
Whitney MacDougal