Whitney McCorkle
Summary
Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment.
Overview
13
13
years of professional experience
Work History
Workforce Management Supervisor
Duke Energy
08.2024 - Current
- Monitors employee attendance records, tardiness, and absenteeism to identify any potential issues.
- Provided necessary assistance, support, and coaching to enhance team productivity.
- Collaborates with local Operations teams to strategize work and identify process enhancement opportunities.
Call Center Supervisor
Duke Energy
01.2022 - 08.2024
- Led hiring initiative by creating strategic plans and timelines.
- Oversaw company policies and executed administrative and operational tasks.
- Conducted monthly one-on-one sessions, team meetings, and trainings ensuring specialists were informed of updated policies.
Operations Coordinator
Duke Energy
01.2017 - 01.2022
- Managed exceptions and changes in scheduling to enhance efficiency and utilization.
- Ensured compliance with existing policies to meet financial objectives.
- Optimized project timelines considering resource allocation.
Executive Assistant
Duke Energy
01.2015 - 01.2017
- Executed administrative responsibilities in support of senior leadership and executives, including managing calendars, monitoring expenses, reviewing and submitting timesheets, and tracking supplies within the office.
- Responsible for ensuring the effective preparation and delivery of presentations and meeting materials related to operations' strategic direction and performance, including executive staff meetings and leadership meetings.
- Initiated administrative projects and managed high-profile documentation.
- Exercised analytical and critical thinking skills to effectively resolve moderate to complex inquiries.
- Directed and assisted external customers and vendors effectively.
- Maintained confidential records and files related to executive operations.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
Senior Administrative Specialist
Duke Energy
01.2012 - 01.2015
- Managed HR documentation oversight.
- Onboarded new hire employees and facilitated their continued development.
- Evaluated performance metrics to maintain compliance with organizational targets.
- Acted as main coordinator for logistical aspects of company events.
Education
Bachelor of Arts - Sociology
University of North Carolina At Greensboro
Greensboro, NC01-2012
Bachelor of Arts - African American Studies
University of North Carolina At Greensboro
Greensboro, NC01-2012
Human Resources Development
Central Piedmont Community College
Charlotte, NCSkills
- Scheduling
- Travel administration
- Document handling
- Meeting planning
- Email management
- Payroll
- Conference planning
- Logistics and schedule management
- Schedule & calendar planning
- Articulate and well-spoken
- Information confidentiality
Timeline
Workforce Management Supervisor
Duke Energy
08.2024 - Current
Call Center Supervisor
Duke Energy
01.2022 - 08.2024
Operations Coordinator
Duke Energy
01.2017 - 01.2022
Executive Assistant
Duke Energy
01.2015 - 01.2017
Senior Administrative Specialist
Duke Energy
01.2012 - 01.2015
Bachelor of Arts - Sociology
University of North Carolina At Greensboro
Bachelor of Arts - African American Studies
University of North Carolina At Greensboro
Human Resources Development
Central Piedmont Community College
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