Whitney Meade
Coeburn
Summary
Motivated individual with a strong background in customer service and sales. Proven ability to build and maintain customer relationships, effectively understanding their needs. Exceptional at managing multiple priorities with a positive attitude. Possesses strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success, achieve positive results, and advance organizational objectives with dedication and enthusiasm. Eager to further develop professional skills and commit to continuous learning and growth.
Overview
15
15
years of professional experience
Work History
Inside Sales Expert
Earthlink
05.2022 - Current
- Answered customers' questions regarding products, prices, and availability.
- Developed strong client relationships through effective communication, understanding their needs, and providing tailored sales solutions.
- Created customer accounts with relevant information.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Managed friendly and professional customer interactions.
Cashier/Sales Associate
ROADRUNNER MARKETS
06.2019 - 04.2020
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Helped customers complete purchases and locate items.
- Answered questions about store policies and addressed customer concerns.
Cashier
Food City
10.2015 - 04.2016
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Enhanced shopping experience, provided product information and location assistance.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Reduced processing errors by meticulously following transaction procedures.
- Responded promptly to requests for assistance and customer inquiries.
In Home Caregiver
Caring Touch Home Health
11.2014 - 07.2015
- Improved client well-being by providing personalized and compassionate in-home care services.
- Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times
- Monitored progress and documented patient health status changes to keep care team updated.
- Communicated effectively with family members and healthcare professionals to ensure comprehensive care.
- Developed strong rapport with clients by demonstrating active listening skills and exhibiting genuine empathy toward their needs or concerns.
In Home Care Provider
R&S helping hands
02.2013 - 05.2015
- Exhibited time management skills to prioritize multiple patient needs efficiently.
- Provided compassionate emotional support to patients during difficult times.
- Demonstrated adaptability when faced with changes in client health conditions or schedules, adjusting care plans accordingly to maintain optimal support levels.
- Displayed strong problem-solving abilities when addressing emergencies or unexpected situations during in-home care visits, prioritizing safety and client well-being above all else.
- Facilitated social engagement for clients by accompanying them on outings or organizing at-home activities based on personal interests.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Sales Associate
Walmart
03.2012 - 12.2012
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Call Center Representative
Sykes Enterprises
05.2011 - 01.2012
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Investigated and resolved customer inquiries and complaints quickly.
- Educated customers about billing, payment processing and support policies and procedures.
- Exhibited high energy and professionalism when dealing with clients and staff.
Cashier/Deli
Crossroads Market
02.2010 - 03.2011
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Advanced diploma - High school or equivalent
Coeburn High School
Coeburn, VA05.2010
Skills
- Objection handling
- Proficient in Customer Relations
- Positive Attitude
- Goals and performance
- Comprehensive Product Knowledge
- Sales expertise
- Teamwork and collaboration
- Excellent communication
- Active listening
- Organized and meticulous
- Teamwork
- Multitasking
- Effective communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Inside Sales Expert
Earthlink
05.2022 - Current
Cashier/Sales Associate
ROADRUNNER MARKETS
06.2019 - 04.2020
Cashier
Food City
10.2015 - 04.2016
In Home Caregiver
Caring Touch Home Health
11.2014 - 07.2015
In Home Care Provider
R&S helping hands
02.2013 - 05.2015
Sales Associate
Walmart
03.2012 - 12.2012
Call Center Representative
Sykes Enterprises
05.2011 - 01.2012
Cashier/Deli
Crossroads Market
02.2010 - 03.2011
Advanced diploma - High school or equivalent
Coeburn High School
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