Whitney Mercer
Southgate,MI
Summary
Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Nursing Assistant
Henry Ford Hospital
07.2022 - Current
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Documented care actions by completing records and logs in medical software system.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Teacher Assistant
KinderCare Learning Centers
10.2018 - 03.2020
- Responded to student needs and questions promptly.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
Medical Assistant
Women's Excellence OBGYN
03.2014 - 08.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Assisting in minor office procedures
- Hooking up and monitoring patients on NST machine
Education
Certification - Practical Nursing
Monroe County Community College
Monroe, MISkills
Patient Assessments
Recording vital signs
Patient-focused care
Computer literate
Direct Patient Care
Companionship and emotional support
Feeding assistance expert
EMR / EHR
Responding to emergencies
Tube feedings and medications familiarity
Transporting patients
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Nursing Assistant
Henry Ford Hospital
07.2022 - Current
Teacher Assistant
KinderCare Learning Centers
10.2018 - 03.2020
Medical Assistant
Women's Excellence OBGYN
03.2014 - 08.2017
Certification - Practical Nursing
Monroe County Community College