Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
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Whitney Mitchhart

Summary

Bartender with 7 years of experience in the industry. Experience running a high volume music venue/bar for 2 years in Austin, Texas as well as AGM experience at a high volume, high profile bar in New York. Extensive knowledge in beer, wine and spirits. Excellent conversationalist with the ability to positively engage with customers, de-escalate tense situations, and provide the highest quality service.

Overview

6
6
years of professional experience

Work History

Bartender

Jacs On Bond
08.2023 - Current

Adept at creating an inviting atmosphere while delivering exceptional customer service. Excel in crafting a diverse range of cocktails with precision and creativity. Possessing strong communication and interpersonal skills, engaging customers effectively and provide personalized recommendations based on their preferences. Highly organized, with the ability to multitask in fast-paced environments, ensuring prompt and efficient service. Expertise extends to inventory management, cash handling, and adherence to responsible service practices. Reliable team player, collaborating seamlessly with colleagues and contributing to the overall success of the bar operation.

Assistant General Manager

Roof At Park South
04.2023 - 07.2023

Oversee all aspects of the bar's operations, ensuring exceptional customer service and profitability. Effective inventory management, including ordering supplies and minimizing waste. Collaborating on menu development, and upholding high drink quality standards. Budget management, cost control, and revenue enhancement strategies. Compliance with legal and safety regulations for alcohol service and workplace safety.

Bartender

Kru Brooklyn
10.2022 - 04.2023

Expert knowledge of cocktails and beverages, adeptness in crafting and presenting drinks, precise measurement, and an understanding of flavor profiles. Effective communication, active listening, and customer engagement skills, building rapport and delivering personalized experiences. The ability to manage a fast-paced environment, handle cash transactions, maintain cleanliness and safety standards, and collaborate within a team. Overall, demonstrating a harmonious balance of technical expertise, social finesse, and operational acumen.

Bartender

Wonderspaces
06.2020 - 07.2022

Increased customer satisfaction by providing excellent service and crafting high-quality cocktails. Maintained a clean and organized workspace, ensuring compliance with health and safety regulations. Contributed to a positive work environment through effective teamwork and communication with colleagues. Assisted with staff training, sharing expertise in bartending techniques and customer service best practices. Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.

Bartender/Bar Manager

Love Goat
01.2018 - 04.2020

Oversee all aspects of the bar's operations, ensuring exceptional customer service and profitability. Effective inventory management, including ordering supplies and minimizing waste. Collaborating on menu development, and upholding high drink quality standards. Budget management, cost control, and revenue enhancement strategies. Compliance with legal and safety regulations for alcohol service and workplace safety is paramount. Organizing live events, fostering vendor relationships, and utilizing technology for streamlined operations.

Education

Bachelor of Arts - Kinesiology

St. Edward's University
Austin, TX
12.2020

Skills

  • Liquor, Beer, and Wine Knowledge
  • Aloha, Toast, Square POS
  • Food Service Management
  • Vendor Management
  • Staff Training
  • Inventory Management
  • Staff Management
  • Customer Service
  • Inventory
  • Health Codes Compliance
  • Classic Cocktails

References

Trevor Langer- Head Bartender @ Jac's on Bond (847)445-4284

Ernesto Coronado General Manager @ Jac's on Bond (917) 482-5111

Aspen Maye - F&B Manager @ Arlo Hotel (929) 501-9009

Timeline

Bartender

Jacs On Bond
08.2023 - Current

Assistant General Manager

Roof At Park South
04.2023 - 07.2023

Bartender

Kru Brooklyn
10.2022 - 04.2023

Bartender

Wonderspaces
06.2020 - 07.2022

Bartender/Bar Manager

Love Goat
01.2018 - 04.2020

Bachelor of Arts - Kinesiology

St. Edward's University
Whitney Mitchhart