Whitney Morris
2265 Jennah Cir, Eustis,FL
Summary
Customer-oriented Supervisor with 5 years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in Customer Service industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.
Overview
16
16
years of professional experience
Work History
Home Health Aide
Right At Home Health Care
Tavares, FL
06.2024 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs.
- Administered medications as prescribed, ensuring proper dosage and timely administration.
Text Processor
Goodwill Industries
Mt Dora
11.2016 - 06.2023
- Managed pricing for hard good donations
- Ensured excellent customer care through efficient and professional service
- Preserved safe and clean work environment by keeping shelves, pallet area and workstations neat.
- Ensured accuracy in issuing donation receipts.
- Scanned barcodes and processed merchandise by moving to proper areas.
Team Leader
Save A Lot
Winter Garden
03.2012 - 11.2015
- Managed inventory system to organize and categorize incoming and outgoing receivables
- Performed cashier duties.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Assigned projects and distributed tasks to team members as per area of expertise.
Supervisor
Turkey Lake Plaza
Ocoee, FL
10.2008 - 08.2012
- Trained employees on proper protocols
- Maintained high standards of food preparation
- Provided direction and delegation for employee responsibilities during shifts
- Act as a cashier and preparer when needed to ensure all area needs are met
- Stocked goods required for daily operations
- Consistently maintained a safe and clean working environment.
- Responded to customer questions regarding products, prices and availability.
- Optimized employee scheduling.
Education
Dental Assisting
Penn Foster College
Scottsdale, AZ03-2024
Bachelor of Arts - Business Administration
Kaiser University
Winter Park, FL04.2009
Skills
- Cashier duties
- Communicate
- Creative thinking
- Customer experience
- Customer relations
Accomplishments
- Graduated with honors
- Earn Leadership Role
Timeline
Home Health Aide
Right At Home Health Care
06.2024 - Current
Text Processor
Goodwill Industries
11.2016 - 06.2023
Team Leader
Save A Lot
03.2012 - 11.2015
Supervisor
Turkey Lake Plaza
10.2008 - 08.2012
Dental Assisting
Penn Foster College
Bachelor of Arts - Business Administration
Kaiser University