Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Whitney Nagel-Mart

Evans,CO

Summary

Seasoned FedEx Ground Manager and Delivery Driver with a proven track record in cross-functional team management and customer service excellence. Leveraged decision-making and staff development skills at 2316 Inc to enhance operational efficiency and productivity. Demonstrated commitment to achieving and exceeding employer expectations through strategic policy implementation and effective conflict resolution.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Fedex Ground Manager

2316 inc/Fedex
Johnstown, CO
08.2024 - Current
  • Coordinated with other departments to ensure timely product availability at warehouses or distribution centers for pick up by drivers.
  • Coached drivers on proper loading and unloading techniques as well as defensive driving tactics.
  • Transported and safely delivered items to prevent damage or loss.
  • Maintained accurate records of deliveries, invoices, and customer orders.
  • Coordinated timely maintenance for fleet vehicles and verified logs for daily upkeep.
  • Developed and implemented operational policies and procedures to enhance productivity.

Fedex Ground Driver

2316 Inc
Johnstown, CO
03.2021 - Current
  • Followed all traffic laws and obeyed speed limits at all times during deliveries.
  • Maintained a professional demeanor at all times when interacting with customers.
  • Utilized GPS and maps for efficient route planning.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Utilized street maps to plan and determine most efficient routes.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Conducted pre-inspections to keep trucks reliable and well-maintained.

Delivery Driver

Loveland Logistics/Amazon
Loveland, CO
11.2019 - 03.2021
  • Utilized GPS and maps for efficient route planning.
  • Conducted pre-inspections to keep trucks reliable and well-maintained.
  • Received daily delivery instructions and route assignments from dispatch.
  • Kept accurate logs of all deliveries and trips.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.

Education

High School Diploma -

Greeley Central
Greeley, CO
05-2013

Skills

  • Decision-making
  • Staff development
  • Contract management
  • Cross-functional team management
  • Policy implementation
  • Shift scheduling
  • Customer service
  • Conflict resolution
  • Employee onboarding
  • Team leadership
  • Business development
  • Performance evaluations
  • Expectation setting
  • Task delegation

Certification

  • DOT physical med card

References

References available upon request.

Timeline

Fedex Ground Manager

2316 inc/Fedex
08.2024 - Current

Fedex Ground Driver

2316 Inc
03.2021 - Current

Delivery Driver

Loveland Logistics/Amazon
11.2019 - 03.2021

High School Diploma -

Greeley Central

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Whitney Nagel-Mart