Whitney Nelson
Human Potential Maximizer
Austin,TX
Summary
Perceptive educator with solid record of accomplishment in attaining and surpassing targets during twenty-eight-year career. Stay on top of trends in education to maintain modern, efficient systems meeting needs of diverse students. Solid relationship-builder with decisive approach to solving operational problems.
Overview
18
18
years of professional experience
Work History
Adventure Operations Manager
Explore Austin
02.2022 - Current
- Developed and implemented a comprehensive process to track, maintain, and retire multi-activity gear, ensuring timely procurement of new equipment.
- Established gear maintenance systems to guarantee the safe and proper functioning of adventure gear across all program disciplines.
- Forged community partnerships to support maintenance efforts and strengthen the program.
- Influenced program quality and success on the Accreditation Team, enhancing attendee confidence, competence and safety, and achieving a historic milestone with multiple teams selecting mountain biking as the Capstone focus for the first time.
- Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
- Surveyed local program participants to ascertain problematic areas requiring improvement.
- Monitored logistics performance and identified improvement opportunities.
- Improved inventory accuracy by developing and implementing enhanced control systems.
People Potential Maximizer
Brilliant People
01.2016 - 11.2023
- Planned and facilitated workshops in accordance with Leadership initiatives and measurables.
- Designed curricula, employing varied methods to maximize participant growth and evolution.
- Optimized existing curriculums based on participant feedback, ensuring relevance of content material across changing organizational needs over time.
- Collaborated with cross-functional teams to identify skill gaps and develop targeted training initiatives.
- Ensured smooth and efficient delivery of services, managing client relationships, program delivery, and resource allocation.
Business Development
Brilliant People
04.2007 - 11.2016
- Continually enhanced programs based on evolving people needs and feedback, ensuring alignment with overall organization goals and objectives.
- Delivered engaging presentations on leadership principles, inspiring participants to apply learned concepts in their daily work environment.
- Collaborated with stakeholders to identify leadership gaps, designing customized training solutions to address them successfully.
- Streamlined assessment processes to provide valuable feedback on individual progress and growth areas efficiently.
- Continuously updated course materials based on fresh information and best practices for effective leadership development programs.
- Utilized a variety of instructional methods to accommodate diverse learning styles and preferences effectively.
Regional Field Operations Manager
CLIF, LUNA & CLIF KID
02.2014 - 02.2016
- Hired, trained and managed field marketing teams covering multiple CLIF and LUNA brands, developing programs to enhance performance and operational efficiency, while cultivating partnerships and securing sponsorships to support business objectives.
- Devised campaign and POS program that generated average lift of +142% for an emerging product line.
- Efforts supported brand awareness increase of +60% during tenure.
Field Operations Manager
LUNA & CLIF KID
01.2009 - 01.2014
- Monitored team performance to assess training requirements and areas in need of improvement.
- Oversaw work of [Number] personnel, with [Number] direct reports.
- Implemented and maintained high standards of quality in all areas.
- Created, spearheaded and supervised employee recognition programs.
Field Operations Representative
LUNA Bar
01.2007 - 01.2009
- Led field operations for LUNA Bar’s brand presence during the pivotal expansion, managing its first large-scale deployment in Texas and driving ongoing regional growth and market penetration.
- Supervised and mentored direct reports (CLIF Crew), the face of the company at field events.
- Supported senior management by preparing comprehensive reports outlining key operational metrics trends insights.
- Ensured compliance with company policies, industry regulations, and best practices at all times.
Education
Bachelor of Science -
Texas State University
San Marcos, TX 05.2001 -
Facilitator
Everything DISC: Workplace + Management + Producti
The Five Behaviors of A Cohesive Team: Personal &
Skills
Operations Management
Problem-Solving
Customer Service
Performance monitoring
Timeline
Adventure Operations Manager
Explore Austin
02.2022 - Current
People Potential Maximizer
Brilliant People
01.2016 - 11.2023
Regional Field Operations Manager
CLIF, LUNA & CLIF KID
02.2014 - 02.2016
Field Operations Manager
LUNA & CLIF KID
01.2009 - 01.2014
Business Development
Brilliant People
04.2007 - 11.2016
Field Operations Representative
LUNA Bar
01.2007 - 01.2009
Bachelor of Science -
Texas State University
05.2001 -
Facilitator
Everything DISC: Workplace + Management + Producti
The Five Behaviors of A Cohesive Team: Personal &
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