Summary
Overview
Work History
Education
Skills
Timeline
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Whitney Pakenham

Leavenworth,KS

Summary

Forward-thinking Business Development manager with over 7 years of experience enhancing sales and client-relationship management. Talented at strategically pursuing new business opportunities and capitalizing on emerging market trends. Exceptional business acumen and history achieving remarkable channel growth with results-oriented approaches.

Overview

14
14
years of professional experience

Work History

Business Development Manager

Zeck Ford
Leavenworth, KS
5/17/17 - Current
  • Managed incoming web and phone leads for all 4 dealership stores.
  • Determined business development opportunities and implemented effective strategy for client acquisition.
  • Worked cross-functionally, maximizing growth potential in existing accounts with objective of extending products into other areas.
  • Leveraged CRM to maintain records of sales and prospecting activities.
  • Established programs to meet sales targets and minimize deviations resulting in maximum business growth.
  • Used solid listening and critical thinking to design winning solutions for customers.
  • Maintained open and ongoing communication with clients to meet needs and expectations.
  • Prospected for new business by developing targeted solicitation plans for key accounts.
  • Negotiated and prepared contracts to secure new business and retain existing clients.
  • Secured new opportunities from existing customers to maximize and enhance growth at each account.
  • Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
  • Developed relationships to generate leads and position company as trusted partner.
  • Exceeded quotas consistently through new account penetration and territory expansion.
  • Facilitated and managed business development plan based on market and industry research.
  • Leveraged cold calling, in-person visits and referrals to build leads.
  • Prospected, identified and cultivated relationships with contacts to promote product lines and solutions.
  • Established new customer accounts using negotiation and sales closing abilities.
  • Compiled and submitted monthly and yearly reports.
  • Hired talented, trainable team members and drove new business strategies to grow revenues.
  • Oversaw staff by delegating work and reviewing individual performance.
  • Established strong client relationships to drive business development.
  • Handle customer reviews via 3rd party sites including Ford service and sales CSI.
  • Social Media Coordinator
  • Community Outreach

Executive Director

Alliance Against Family Violence
Leavenworth, KS
05.2011 - 05.2018
  • Shared mission of organization with public through successful community outreach and marketing strategies.
  • Maintained accountability for operational and fiscal integrity, effectively managing designated budget.
  • Provided board with monthly reports to demonstrate organizational progress.
  • Prepared and presented proposals to foundations and philanthropists to identify funding opportunities.
  • Established strategic direction and goals to accomplish objectives.
  • Stayed up-to-date on best practices and cutting-edge ideas to improve organizational effectiveness.
  • Promoted public awareness of mission through outreach, advocacy and online presence.
  • Created diverse and inclusive workplace, valuing broad perspectives and different personal histories.
  • Implemented procedures to create competitive advantage in market.
  • Anticipated and established resources and infrastructure to achieve strategic goals.
  • Set organization direction and developed strategies and tactics to fulfill mission.
  • Cultivated and maintained relationships with funding organizations to secure financial resources.
  • Developed funding to support staff, partners and strategic objectives.
  • Built robust volunteer program by recruiting new supporters and recognizing existing supporters.
  • Liaised with board, staff and other stakeholders to lead multi-year strategic planning process.
  • Built, maintained and iterated organizational systems to achieve optimal performance.
  • Served as face of organization to public and media, communicating professional and competent persona.
  • Recommended appropriate staffing techniques to meet demands and manage costs.
  • Successfully improved employment turnover through creating incentive and training programs.
  • Strengthened company business by leading implementation of new projects and procedures.
  • Recruited, hired and trained employees on operations and performance expectations.
  • Delivered speeches, attended industry conferences and wrote articles to promote company image and engage with buyers.

Education

High School Diploma -

Lansing High School 9-12
Lansing, KS
05.2006

Human Services

Washburn University
Topeka

Skills

  • Performance Evaluations
  • Team Building
  • Pipeline Development
  • Lead Generation
  • Decision Making
  • Strategic Planning
  • CRM Platforms
  • Pipeline Management
  • Salesforce Management
  • Relationship Building
  • Product Demonstrations
  • Sales Presentations
  • Mergers and Acquisitions
  • Customer Service
  • Strategic Partnerships
  • Project Management
  • Business Development
  • Market Trend Analysis
  • Product and Service Promotion
  • Time Management
  • Customer Complaint Resolution
  • Customer Trend Analysis
  • Problem-Solving
  • Operational Records Review
  • Sales Statistics Analysis
  • Problem Solving
  • Team Recruiting and Onboarding
  • Interdepartmental Collaboration
  • Detail-Oriented
  • Sales Projections
  • Sales Records Management
  • Budgeting and Expenditures
  • Salesforce Software
  • Price Schedules
  • Sales Quota Management
  • Sales Program Coordination
  • Verbal and Written Communication
  • Shipping and Receiving Oversight
  • Operating Procedures and Policies
  • Profitability Assessments
  • Networking Events
  • Staff Training and Development
  • Advertising Campaigns

Timeline

Executive Director

Alliance Against Family Violence
05.2011 - 05.2018

Business Development Manager

Zeck Ford
5/17/17 - Current

High School Diploma -

Lansing High School 9-12

Human Services

Washburn University

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Whitney Pakenham