Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Whitney Payne

Crawfordville,FL

Summary

Organized Records Technician known for high productivity and efficiency in task completion. Skilled in digital record-keeping systems, data entry accuracy, and document management protocols. Excels in time management, problem-solving, and communication, ensuring seamless records maintenance and retrieval processes.

Overview

19
19
years of professional experience

Work History

Records Technician

Office of General Council(DCF)
Tallahassee, FL
01.2024 - Current
  • Assisted with the preparation of legal documents such as subpoenas, court orders and summonses.
  • Updated file folders with current contact information when required.
  • Managed the destruction of confidential records according to company policy.
  • Identified discrepancies in record keeping and corrected errors where needed.
  • Located requested items using various search methods such as keyword searches or cross-referencing data fields within a database system.
  • Reviewed, sorted and indexed documents according to established guidelines.
  • Researched historical archives for specific information upon request.
  • Retrieved files from automated databases for review or updating.
  • Audited existing records to ensure accuracy and completeness prior to archiving.

Social Services Assistant

Aspire Health Partners(Formally Tallahassee Living
Tallahassee, FL
01.2023 - 01.2024
  • Assisted clients with completing applications for government services and benefits.
  • Attended conferences or trainings related to social work principles or current trends in the field.
  • Researched new initiatives or grant opportunities that could benefit the organization's programming efforts.
  • Developed plans of care based on assessments of clients' needs and resources available.
  • Advocated on behalf of clients in court proceedings, when needed.
  • Coordinated transportation arrangements for clients needing access to medical appointments or job interviews.
  • Collaborated with staff from other departments within the organization on projects related to social services programming.
  • Provided guidance and referrals for clients seeking additional resources outside of the organization's scope.
  • Served as a liaison between clients, families, external agencies, and other stakeholders.
  • Participated in team meetings with other social service professionals to discuss best practices.
  • Utilized computer software programs such as Microsoft Office Suite or database systems when necessary.

Teacher

Family Matters Too
Crawfordville, FL
03.2019 - 01.2023
  • Provided individualized instruction to meet the needs of all students.
  • Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
  • Developed and implemented lesson plans based on curriculum objectives.
  • Assessed student performance through tests, quizzes and other assessments.
  • Maintained a safe and orderly learning environment for all students.
  • Utilized technology-based learning tools to enhance classroom instruction.
  • Participated in professional development workshops related to teaching methods or curriculum changes.
  • Encouraged critical thinking skills and problem solving strategies among students.
  • Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.

Facility Guard

Twin Oaks Juvenile Center
Hosford, FL
01.2016 - 02.2019
  • Monitored surveillance equipment for suspicious activities or persons.
  • Conducted security checks and patrols to ensure the safety of personnel and property.
  • Conducted training sessions for new guards on company policies and procedures.
  • Assisted with investigations when needed.
  • Responded quickly to emergency situations such as fires, medical emergencies, disturbances.
  • Assisted in controlling access to restricted areas.
  • Performed searches of people, vehicles, and buildings as required by law or policy.
  • Investigated suspicious activities or incidents on premises.
  • Operated radio communication systems for coordination with co-workers and supervisors.

Office Assistant

Cooper Cleaning LLc
Crawfordville , FL
04.2012 - 01.2016
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Greeted visitors in a professional manner and provided assistance when necessary.
  • Assisted in onboarding new employees by providing orientation materials and training resources.
  • Managed inventory of office supplies and placed orders when needed.
  • Provided administrative support to multiple departments as needed.
  • Assisted in the development and implementation of office policies and procedures.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Assisted with special projects as needed by researching information on the internet or through other sources.

Office Assistant/Front Desk Receptionist

Gradys Home Health
Crawfordville, FL
02.2005 - 05.2011
  • Provided excellent customer service by greeting and assisting clients and customers.
  • Efficiently managed and responded to a high volume of incoming calls on a multi-line phone system
  • Managed and organized schedules for both employees and clients
  • Assisted with off-site tasks during understaffed periods.
  • Responded to emails and voice mails promptly.

Education

High school - General Studies

Continental academy
Miramar, FL
12.2004

Associate of Science - Paralegal Studies

Braynt And Stratton
Online

Skills

  • Records Management
  • Document Scanning
  • Electronic Filing Systems
  • Document analysis
  • File Retrieval
  • File conversion
  • Phone answering
  • Clerical skills
  • Procedure Implementation
  • Filing systems expertise
  • Clerical Functions
  • Attention to Detail
  • Time Management
  • Data Entry
  • Multitasking
  • Records Scanning
  • HIPAA Compliance
  • Effective Communication
  • Adaptability

References

References available upon request.

Timeline

Records Technician

Office of General Council(DCF)
01.2024 - Current

Social Services Assistant

Aspire Health Partners(Formally Tallahassee Living
01.2023 - 01.2024

Teacher

Family Matters Too
03.2019 - 01.2023

Facility Guard

Twin Oaks Juvenile Center
01.2016 - 02.2019

Office Assistant

Cooper Cleaning LLc
04.2012 - 01.2016

Office Assistant/Front Desk Receptionist

Gradys Home Health
02.2005 - 05.2011

High school - General Studies

Continental academy

Associate of Science - Paralegal Studies

Braynt And Stratton

Similar Profiles

CREATE PROFILE
Whitney Payne