Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Whitney Poling

Coolville,OH
Whitney Poling

Summary

Dynamic professional with a proven track record in POS system operation and exceptional team collaboration, demonstrated at Goodwill and other roles. Excelled in serving diverse communities, enhancing customer experiences, and improving care plan management. Achieved significant targets in credit card applications and educational support, showcasing analytical thinking and problem-solving aptitude.

Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals.

Overview

7
years of professional experience
1
Certificate

Work History

Goodwill

Softlines Associate
09.2024 - Current

Job overview

  • Operated cash register to process customer transactions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Belpre Headstart

Teaching Assistant
08.2018 - 05.2019

Job overview

  • Supported classroom activities, tutoring, and reviewing work.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
  • Handled class records for attendance, assignment grades and course participation scores.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Developed strong communication and organizational skills through working on group projects.

TLC

Home Health Aide
07.2017 - 02.2018

Job overview

  • Assisted disabled clients to support independence and well-being.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted with end-of-life care.
  • Documented vital statistics and coordinated with health care providers.
  • Supported families through difficult times by offering emotional support and education on important care tasks.
  • Followed nutritional plans to prepare optimal meals.

Education

Washington State Community College
Marietta, OH

Associate of Science

University of Phoenix
Tempe, AZ

Medical Billing And Coding from Medical Records
12-2024

Skills

  • POS system operation
  • Money management
  • Problem-solving aptitude
  • Analytical thinking
  • Time management abilities
  • Team collaboration
  • Complex Problem-solving
  • Serving diverse communities
  • Patient education
  • Care plan management
  • Clinical documentation and reporting
  • Care plan implementation
  • Progress documentation

Certification

Certified Medical Billing and Coding Specialist

Timeline

Softlines Associate

Goodwill
09.2024 - Current

Teaching Assistant

Belpre Headstart
08.2018 - 05.2019

Home Health Aide

TLC
07.2017 - 02.2018

Washington State Community College

Associate of Science

University of Phoenix

Medical Billing And Coding from Medical Records

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Whitney Poling