Whitney Powell
Manhattan,KS
Summary
Skilled individual with an endless passion for helping students reach their independent academic goals. Patient ability in creating unique learning experiences tailored to meet each students needs. Eager to develop strategies to help students understand complex material efficiently. Devoted to help company achieve goals and ensure customers are pleased with their experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server/Bartender
Powercat Sports Grill
01.2022 - Current
- Work closely with managers and kitchen staff to provide excellent customer service.
- Coordinate the cleanliness of both indoor and outdoor areas, including sanitizing tables, placing trash in receptacles, and restocking supplies.
- Interact with customers in a pleasant manner to improve their dining experience.
- Upsell high-profit items such as appetizers, burgers, steaks, and mixed drinks to boost sales.
- Provide prompt service to customers to customers in order to maintain high levels of satisfaction.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Server
Coco Bolos
07.2021 - 01.2022
- Work closely alongside managers and kitchen members to build an efficient team.
- Memorize each menu in a timely manner.
- Retrieve several orders in a swift manner.
- Served food and beverages promptly with focused attention to customer needs.
- Effectively take on large parties.
- Ensure our customers have an exceptional experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Team with all employees to create an enjoyable work environment.
Customer Service Representative
Victoria's Secret
01.2019 - 12.2020
- Effectively complete the opening/closing tasks of the store.
- Ensuring confidence among customers.
- Complying with daily sales goals.
- Handled customer inquiries and suggestions courteously and professionally.
- Completing returns/exchanges in a timely manner.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Assisted with any merchandise fitting.
- Re-price items
- Accommodate any duties to prepare for vast sales events.
Softlines Team Member
Target
02.2018 - 01.2019
- Work together with managers to ensure satisfaction throughout the store.
- Assist customers with any questions or requests.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Promptly assist customers complete their purchases.
- Efficiently answer any phone calls.
- Maintaining cleanliness of fitting rooms and restrooms.
- Effectively 'zone' several areas throughout the soft-lines department.
- Ensure any new products were arranged on display in a timely manner.
- Present seasonal displays in a creative way
- Work well with other employees.
Certified Nursing Assistant
Salina Regional Health Center
12.2017 - 12.2018
- Attentively study each patient chart.
- Efficiently collect Q2, Q4, Q6, Q8 or Q12 vitals.
- Document vitals, procedures completed, and any patient alterations.
- Effectively chart I&O for each patient.
- Assist with wound care.
- Aid in the usage of bedpan, feeding tubes, EKGs, and glucose monitoring machines.
- Gently motivate patients with physical therapy.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assist patients with dialysis preparation, along with post-dialysis recovery.
- Alternate with other Technicians for Code Blue responses.
- Consistent use of pager to quickly respond to patients, fellow co-workers, and code blue calls.
- Prompt use of PPE equipment, including PAPR hood, gown, gloves, and mask.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Honorably aiding in the end-of-life care stages.
- Assistance with the final discharge process.
Certified Nursing Assistant
Brookdale Senior Living Solutions
12.2016 - 12.2017
- Successfully accomplish a CNA scholarship program.
- Effectively collaborate with nurses and doctors to secure kindhearted resident care.
- Ensure patience in assisting each resident with everyday activities.
- Promptly collect monthly health examinations on each resident.
- Provide organized daily housekeeping.
- Constructively serve meals that are appealing.
- Provide a positive and comfortable environment.
Veterinary Assistant
Southview Veterinary Hospital
08.2015 - 05.2017
- Assisted with bathing and nail trimming.
- Patiently held animals for immunizations.
- Effectively manage appointment scheduling.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Stood in on several surgeries.
- Provided customer support to clients, answering questions and addressing concerns.
Dietary Assistant
The Cedars
11.2015 - 12.2016
- Contentedly gain the first of my customer service experience.
- Pursue professional bonds with residents
- Punctually arrange the dining room in time for meals.
- Work together with the cook, and two other assistants to ensure an organized meal time.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Retrieve resident orders and provide their requested meal.
- Ensure the work area is sanitized, and the dining room is orderly for the next day.
- Followed all food safety regulations while preparing meals for patients.
- Attend monthly staff meetings and work competently with co-workers.
Education
Associate of Science - Science
Hutchinson Community College
Hutchinson, KS05.2021
Skills
- Nursing Assistance (6 years)
- Dementia Care (4 years)
- Hospice Care (4 years)
- Hospital Experience (2 years)
- Computer Skills (6 years)
- Privacy Regulations (6 years)
- Dietary Aide Experience (2 years)
- Veterinary Experience (3 years)
- Medical Receptionist (2 years)
- Sales (6 years)
- Serving (3 years)
- Bartending (2 years)
- Heavy Lifting (7 years)
Certification
CNA License
CPR Certification
Additional Information
- Authorized to work in the US for any employer
Timeline
Server/Bartender
Powercat Sports Grill
01.2022 - Current
Server
Coco Bolos
07.2021 - 01.2022
Customer Service Representative
Victoria's Secret
01.2019 - 12.2020
Softlines Team Member
Target
02.2018 - 01.2019
Certified Nursing Assistant
Salina Regional Health Center
12.2017 - 12.2018
Certified Nursing Assistant
Brookdale Senior Living Solutions
12.2016 - 12.2017
Dietary Assistant
The Cedars
11.2015 - 12.2016
Veterinary Assistant
Southview Veterinary Hospital
08.2015 - 05.2017
Associate of Science - Science
Hutchinson Community College
CNA License
CPR Certification
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