Whitney Ray

• Effectively manage and prioritize tasks across multiple simultaneous projects with teams in multiple offices and country locations.
• Provide exceptional customer service to GM End Use Customers by proactively monitoring the output of the coding team to ensure quality and efficiency targets are met.
• Delegated tasks strategically and monitored progress for timely completion.
• Manage coding team to help streamline the inventory management process, ensuring that the right indirect materials are available when needed, while also optimizing costs and minimizing waste.
• Analyze large data using custom reports to provide metrics and areas of opportunity.

• Conduct employee mentoring and communication efforts.
• Conduct team meeting and monitor performance of team, including progress reporting of projects to insure successful completion.
• Maintain communications with GM World Wide Locations, coordinating work flow, tracking results, supervise coding group employees and team leads, reviews, schedules, and track work performance.
• Plan, organize, direct, implement, and evaluate processes to manage resources and ensure all business metrics are achieved.
• Identified and corrected deficient performance and behaviors to achieve maximum productivity.
• Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.

• Work closely to support and guide team members in their effort to achieve maximum productivity and meet deadlines.
• Using knowledge obtained, train others to think creatively, act decisively, and empower team members to grow.
• Understand and interact effectively with upper levels of management.
• Led employee relations through effective communication, coaching, training, and development.

Research and investigation of requests for the addition of spare parts into the General Motors Indirect Materials Purchasing System. This includes communication with manufacturers, suppliers, and General Motors End Use Customers to ensure the correct information and needed items are coded.