Whitney Riddell
Goshen
Summary
Personable Medical Assistant and phlebotomist bringing 12+ years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
11
11
years of professional experience
Work History
School Bus Driver
Goshen Local Schools
03.2021 - 01.2025
Medical Counselor
Milford Treatment Services
01.2021 - 01.2022
- Supported and counseled clients with drug and alcohol addiction.
- Identified problem areas impacting participants' ability to successfully complete treatment.
- Completed comprehensive assessments of clients' substance abuse history and treatment requirements to develop individualized treatment plans.
Medical Assistant
Health Source of Ohio
08.2018 - 12.2020
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Performed preliminary physical tests to accurately record results in patient history summary.
Phlebotomist
UC Health West Chester Hospital
03.2015 - 07.2018
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
Medical Assistant
The Christ Hospital Health Network
01.2014 - 02.2015
- Measured vital signs and took medical histories to prepare patients for examination.
- Responded to patient callbacks and phone-in prescription refill requests.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Education
Medical Assistant - Medical Assisting
Ross Medical Cincinnati
Cincinnati05.2015
High School Diploma -
Clermont Northeastern High School
Batavia, OH05.2012
Timeline
School Bus Driver
Goshen Local Schools
03.2021 - 01.2025
Medical Counselor
Milford Treatment Services
01.2021 - 01.2022
Medical Assistant
Health Source of Ohio
08.2018 - 12.2020
Phlebotomist
UC Health West Chester Hospital
03.2015 - 07.2018
Medical Assistant
The Christ Hospital Health Network
01.2014 - 02.2015
High School Diploma -
Clermont Northeastern High School
Medical Assistant - Medical Assisting
Ross Medical Cincinnati
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