Summary
Overview
Work History
Education
Skills
Volunteer Experience
Hobbies and Interests
Timeline
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Whitney Rivera

Boise,Idaho

Summary

Proactive Emergency Medical Technician with years of health care experience executing quality care in high-pressure situations. Leadership and outstanding team communication skills. Proudly demonstrated commitment, compassion and reasoned thinking while performing tasks rapidly to enhance patient outcomes.

Overview

13
13
years of professional experience

Work History

Anesthesia Technician

St. Luke's Regional Medical Center
Boise, ID
02.2024 - Current
  • Assisted anesthesiologists in the preparation and administration of anesthesia during surgical procedures.
  • Ensured all required equipment, supplies, and medications were available for each procedure.
  • Prepared operating rooms by setting up necessary equipment such as monitors, ventilators, IV pumps.
  • Identified problems related to anesthesia delivery systems and took corrective action when needed.
  • Checked expiration dates on all medications prior to use in order to ensure safety of patients.
  • Collaborated with nursing staff to ensure patient comfort before, during, and after surgery.

Emergency Medical Technician

Injury Care EMS
Boise, ID
01.2024 - Current
  • Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
  • Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
  • Provided on-scene treatments such as administering oxygen therapy and splinting fractures.
  • Documented patient assessment findings in accordance with established protocols.
  • Assisted in providing medical care to patients with life-threatening conditions and injuries.
  • Performed basic life support procedures such as cardiopulmonary resuscitation and automated external defibrillation.

Business Operations Manager

Black Sage Technologies
Boise, Idaho
02.2019 - 05.2022
  • Provides leadership, direction, and strategic planning for business unit operations, including internal project management, training, and process flow
  • Acts as liaison between multiple departments to support operational productivity and interdepartmental communications
  • Develops departmental goals and standards in line with supporting the organization's mission and strategic vision
  • Develops operational policies and processes, guaranteeing compliance with federal, state,and local laws and regulations
  • Project Management-Successfully managed the implementation and training of ERP system which resulted in increased efficiency, production growth, and cost savings companywide
  • Manages completion of planned audits reviews records and procedures for accuracy to accomplish objectives and appraises policies and plans under audit review.Compiles and reviews procurement data to make effective projections.

Non-Profit Medical Clinic Coordinator

Genesis Community Clinic
Garden City, ID
09.2015 - 12.2016
  • Led and motivated employees and volunteers through supervision, training, and coaching on duties and daily operational activities
  • Successfully managed the implementation of the Medical ERP system, which included training and educating all employees and volunteers as well as digitizing all medical records
  • Developed and maintained good working relationships with providers
  • Partnered with peers to create department goals and strategies
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times
  • Managed operations in accordance with budget requirements
  • Initiated training and education programs for supporting healthcare staff
  • Resolved conflicts promptly among physicians, nurses, and other healthcare employees to keep workflows on task
  • Communicated with patients with compassion while keeping medical information private.

Medical Unit Clerk

St. Luke's Regional Medical Center - Children's Hospital
Boise, ID
12.2013 - 08.2015
  • Full responsibility of entering doctor's orders on multiple systems, facilitated coordination between patients, families, and care team
  • Point of care contact for families, doctors, nurses, and administrators
  • Created and maintained accurate and confidential patient files according to regulatory mandates
  • Prepared new charts, updated existing charts and managed records transfers between offices
  • Transcribed physicians' notes and entered data into electronic chart management software
  • Adhered to all HIPAA requirements to safeguard patient confidentiality
  • Helped patients complete paperwork and explained processes and procedures.

Certified Nursing Assistant

St Alphonsus Regional Medical
Boise, ID
07.2011 - 10.2013
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate
  • Exhibited compassionate care and communication regarding issues surrounding death and dying
  • Responded to patient alarms and needs-assessment requests to identify course of treatment
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures
  • Maintained accurate, timely flow of information by completing thorough patient records and updating the healthcare team on patient status
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets
  • Collected specimens, monitored vitals and maximized patient comfort to maintain an optimal environment.

Education

Emergency Medical Technician -

Idaho CPR Plus
12.2023

AHA BLS Provider

Idaho CPR Plus
Boise, ID
09.2023

Bachelor of Arts: Multidisciplinary Studies -

Boise State University
01.2020

Applied Leadership Certification -

Boise State University
01.2020

CNA -

College of Western Idaho
01.2012

Skills

  • NREMT
  • CPR and First Aid
  • Phlebotomy
  • 12 lead EKG
  • Field Patient Assessments
  • Critical Decision-Making Skills
  • Respiratory Care Assessment
  • EPIC
  • Reporting and Documentation
  • Patient Condition Observation

Volunteer Experience

Volunteer Guardian Ad Litum, State of Idaho

Hobbies and Interests

I co-host a true crime podcast, spend time with my kids and love a good nap. 

Timeline

Anesthesia Technician

St. Luke's Regional Medical Center
02.2024 - Current

Emergency Medical Technician

Injury Care EMS
01.2024 - Current

Business Operations Manager

Black Sage Technologies
02.2019 - 05.2022

Non-Profit Medical Clinic Coordinator

Genesis Community Clinic
09.2015 - 12.2016

Medical Unit Clerk

St. Luke's Regional Medical Center - Children's Hospital
12.2013 - 08.2015

Certified Nursing Assistant

St Alphonsus Regional Medical
07.2011 - 10.2013

Emergency Medical Technician -

Idaho CPR Plus

AHA BLS Provider

Idaho CPR Plus

Bachelor of Arts: Multidisciplinary Studies -

Boise State University

Applied Leadership Certification -

Boise State University

CNA -

College of Western Idaho
Whitney Rivera