Dedicated professional with over 10 years of experience as a Sales Associate and Warehouse Associate. Proven expertise in providing exceptional customer service both in-person and over the phone. Skilled in shipping, receiving, and order management, with a strong ability to resolve issues swiftly and effectively as they arise. Committed to ensuring customer satisfaction and optimizing operational efficiency.
· Provide exceptional service to customer over the phone and in person at the front counter, ensuring a positive experience.
· Manage all shipping, receiving, and order processing, maintaining accuracy and efficiency.
· Demonstrate strong problem-solving skills and adaptability in high-pressure situations.
· Collaborate effectively with team members to enhance operational efficiency.
· Handle credits and repairs for returned products, ensuring customer satisfaction.
Responsible for banking activities, including preparing deposits and ensuring financial accuracy.