Summary
Overview
Work History
Education
Skills
Timeline
Generic

Whitney Lindbo

Mandan,ND

Summary

I am a Highly- Motivated employee with the desire to take on new challenges. I have a strong adaptability and exceptional organizational and interpersonal skills. My experience in customer service, multi-tasking, time management, and reception skills. I adept at working effectively unsupervised and quickly master new skills. I am an committed job seeker with a history of meeting the companies needs with a consistent and organized practices. I work well under pressure and adapt to new situations and challenges. Working with teams to achieve the company's goals as well as growing as a person and company are things I also can contribute.

Overview

8
8
years of professional experience

Work History

Administration Assistant/Bookkeeper

Creek Energy Services
11.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
  • Executed record filing system to improve document organization and management.
  • Recorded expenses and maintained accounting records.
  • Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Managed filing system, entered data and completed other clerical tasks.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Completed payroll for employees and maintained detailed records of procedures.

Administrative Assistant

Community options
11.2022 - 10.2023
  • Answered phone calls and emails to provide information, resulting in effective business correspondence
  • Inventoried and ordered supplies for office
  • Scheduled appointments, meetings and events for management staff
  • Responded effectively to sensitive inquiries or complaints
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials
  • Directed customer communication to appropriate department personnel
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting
  • Kept office equipment functional and supplies well-stocked to promote efficient operations
  • Sorted and distributed incoming faxes, letters and emails for office distribution
  • Coordinated travel arrangements and completed expense reports for travel reimbursement
  • Answered and directed incoming calls using multi-line telephone system
  • Transmitted information or documents to customers through email, mailings or facsimile machine
  • Coordinated pick-up and delivery of express mail services.

Direct Support Professional 2

Enable Inc.
09.2016 - 11.2022
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files
  • Helped clients stay happy and healthy by providing mental and emotional support
  • Planned optimal meals based on established nutritional plans
  • Followed care plan and directions to administer medications
  • Supervised medication administration, personal hygiene and other activities of daily living
  • Maintained clean and well-organized environment for client happiness and safety
  • Tracked and reported clients' progress based on observations and conversations
  • Documented current patient information to update vital signs, behaviors and eating habits
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living
  • Managed new hire trainings and onboarding to educated employees on company policies and procedures
  • Exercised mature judgment and made independent decisions in accordance with established policies, rules and procedures
  • Maintained positive working relationship with fellow staff and management.

Sales Associate

JCPenney
01.2016 - 08.2016
  • Helped customers find specific products, answered questions and offered product advice
  • Engaged customers in friendly, professional dialogue to determine needs
  • Answered incoming telephone calls to provide store, products and services information
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity
  • Collected payments and provided accurate change
  • Worked with fellow sales team members to achieve group targets
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
  • Built and maintained relationships with peers and upper management to drive team success
  • Sold various products by explaining unique features and educating customers on proper application or usage
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
  • Trained new team members in cash register operation, stock procedures and customer services.

Education

Bachelors - Human Recourses And Business

Rasmussen University
Bloomington, MN
05.2028

High School Diploma -

Bismarck Century High School
Bismarck, ND
05.2013

Skills

  • Recordkeeping and Bookkeeping
  • Microsoft Office
  • Confidentiality and Data Protection
  • Multitasking and Time Management
  • Meticulous Attention to Detail
  • Document and File Management
  • Multi-Line Telephone Systems
  • Strong Organizational Skills
  • Business Operations Understanding
  • Customer Service
  • Merchandising Knowledge
  • QuickBooks

Timeline

Administration Assistant/Bookkeeper

Creek Energy Services
11.2023 - Current

Administrative Assistant

Community options
11.2022 - 10.2023

Direct Support Professional 2

Enable Inc.
09.2016 - 11.2022

Sales Associate

JCPenney
01.2016 - 08.2016

Bachelors - Human Recourses And Business

Rasmussen University

High School Diploma -

Bismarck Century High School

Similar Profiles

CREATE PROFILE
Whitney Lindbo