Whitney Sexton
Moravian Falls,NC
Summary
Organized and dependable professional successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Criminal Deputy Clerk of Superior Court
Wilkes County Courthouse
04.2023 - Current
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Drafted professional court correspondence to facilitate legal proceedings.
- Enhanced court efficiency by maintaining accurate records and promptly processing legal documents.
- Maintained confidentiality of sensitive information, adhering to legal regulations and ethical standards.
- Managed communication between court personnel, law enforcement agencies, and witnesses for effective case coordination.
Income Maintenance Caseworker
Wilkes Department Of Social Services
01.2020 - 04.2023
- Gathered information via telephone, mail or in person from clients applying for assistance.
- Operated computer and imaging equipment to retrieve and enter data into electronic case records.
- Developed individual plans for self-sufficiency.
- Determined if applicants met eligibility for public assistance programs.
- Interviewed applicants and explained scope of different available benefits.
- Made referrals to appropriate services.
- Collaborated with multidisciplinary teams to ensure comprehensive case management and support for clients in need of assistance.
Data Manager/Office Support
Wilkes County Schools
08.2017 - 01.2020
- Enhanced data accuracy by implementing robust data validation and quality control processes.
- Streamlined data management workflows for increased efficiency and reduced processing time.
- Collaborated with cross-functional teams to identify data requirements and ensure proper integration within the system.
- Oversaw security and information retention policies and practices according to internal and government-ordered standards.
Education
Bachelor of Science - Human Services & Criminal Justice
Gardner-Webb University
Boiling Springs, NC07.2023
Skills
- High-Volume Environments
- Complex Problem-Solving
- Behavior monitoring
- Customer Service and Assistance
- Problem Resolution
- Peer Counseling
- Client Records Management
- Client Advocacy
- Crisis Intervention
Timeline
Criminal Deputy Clerk of Superior Court
Wilkes County Courthouse
04.2023 - Current
Income Maintenance Caseworker
Wilkes Department Of Social Services
01.2020 - 04.2023
Data Manager/Office Support
Wilkes County Schools
08.2017 - 01.2020
Bachelor of Science - Human Services & Criminal Justice
Gardner-Webb University
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