Hi, I’m
Whitney Skinner
Rembert
Summary
Offering detail-oriented approach and commitment to patient care, eager to learn and develop in medical environment. Brings foundational understanding of medical terminology and electronic health records, with readiness to quickly acquire additional knowledge. Ready to use and develop skills in patient interaction and administrative support Phlebotomy Technician or Electrocardiogram (EKG) role. Several years experience in the medical field and customer service.
Overview
2
years of professional experience
1
Certification
Work History
Prisma Health Tuomey Hospital
Receptionist
05.2022 - 07.2022
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Maintained confidentiality of information regarding clients and company.
- Maintained visitor log for entering and leaving facility for security purposes.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Believe In Faith
Patient Care Technician
02.2021 - 08.2021
Job overview
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Maintaining accurate and detailed records of patient care and observations.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Keeping patient homes clean and equipment clean and sanitized.
- Assisting patients with bathing, dressing, eating, and other daily tasks.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practice s to ensure consistency in care delivery.
NHC HealthCare
Patient Care Technician
04.2020 - 02.2021
Job overview
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Reduced stress for patients and families through effective communication and empathetic support.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
- Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
- Collected and documented patient information to aid in accurate medical record keeping.
- Enhanced patient comfort by providing compassionate bedside care and support.
- Enhanced patient recovery by applying therapeutic techniques as instructed by physical therapists.
- Enhanced teamwork by collaborating closely with nurses and doctors to coordinate patient care.
- Delivered compassionate end-of-life care, offering comfort and dignity to patients in their final stages.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Transported patients between rooms and appointments or testing locations.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Documented patient information and care activities in electronic health record.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention.
Education
Central Carolina Technical CollegeSumter, SC
Graduate Certificate from Electrocardiogram (EKG)
04-2025
University Overview
- Relevant Coursework: Cardiac Care & EKG
Martinsburg CollegeMartinsburg, WV
Graduate Certificate from Medical Billing And Coding
11-2023
University Overview
- Professional Development: Online
Crestwood High SchoolSumter,SC
High School Diploma
06-2008
Skills
- 40 Hours of Phlebotomy Training
- 48 Hours Cardiac Care/EKG
- BLS Training
- Medical Terminology
- Documentation and reporting
- Multitasking and prioritization
- Customer service
- Attention to detail
- Vital signs monitoring
- Patient observation
- Basic life support
- Phlebotomy techniques
- EKG interpretation
- HIPAA compliance
Certification
- Certified Electrocardiogram Technician, - 2025
- Certified Phlebotomy Technician, - 2024
- Certified BLS, - 10/2023-10-2025
Languages
English
Full Professional
Timeline
Receptionist
Prisma Health Tuomey Hospital
05.2022 - 07.2022
Patient Care Technician
Believe In Faith
02.2021 - 08.2021
Patient Care Technician
NHC HealthCare
04.2020 - 02.2021
Central Carolina Technical College
Graduate Certificate from Electrocardiogram (EKG)
Martinsburg College
Graduate Certificate from Medical Billing And Coding
Crestwood High School
High School Diploma
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