Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Whitney Smith

Wylie,TX

Summary

A thorough background in customer service and satisfaction with quick problem solving skills. Passionate about delivering an experience that is memorable, building loyalty and trust for customer retention and repeat visits.

Overview

15
15
years of professional experience
3
3
Certifications

Work History

Muralist Assistant

Painting Rosie Red
01.2024 - Current
  • Documented progress throughout each stage of the creative process by taking photos or videos, creating valuable content for marketing purposes such as social media and website updates.
  • Provided consultation services for clients seeking guidance on mural themes, materials, budgets, and other project details.
  • Maintaining a safe and clean work space throughout our time on the job site. We occasionally work with scaffolding equipment, communication is important throughout this process to bring the picture together as imagined.

Ringmen

Murad Auctions
03.2021 - Current
  • Communicates with Audience, other Ringmen and Auctioneers to get the highest bid on the item
  • Ringmen monitor the activity of the room and leverage both the bidder and seller's interest
  • Encouraged sales through vocal and hand signals to engage bidders effectively
  • Familiarized with items quickly before sale to provide accurate information to guests
  • Recording live audio of the Auction to provide to company for clarity
  • Recorded bidder numbers and prices to facilitate seamless transaction close out

Fine Dining Server

TEXAS Beef-Fish-Fowl
Richardson, TX
07.2025 - 01.2026

Deliver an elevated experience through attentive and empathetic service.

  • Maintain awareness of guests needs, ensuring timely refills, table maintenance and satisfaction.
  • Collaborate with team members by supporting neighboring tables to enhance overall guest experience.
  • Having knowledge of wines and their pairings, and for our best sellers their origin.
  • Uphold a polished, professional image with makeup, hair care and attire including jewelry.
  • Multitasking, memory and quick problem solving skills in a fast paced environment.

Server

Local Yocal, Farm To Market
06.2024 - 02.2025
  • Knowledgeable on different cuts of steak, cooking methods and wine pairings.
  • Detail oriented on order accuracy and proficient in communicating on the ingredients and showing a passion for food and beverage.
  • Adaptable to high volume sections, courteous to those around me and giving customers the right-of-way. This includes being a team-player and running food and drinks for other servers and bartenders, making sure all guests are taken care of and happy.
  • Conducted training sessions on liquors and food origins during pre-shift meetings.

Paraprofessional

Princeton Isd
01.2024 - 06.2024
  • Enhanced classroom management through support with behavioral interventions and monitoring student progress, contributing to a positive learning environment.
  • Monitored and enforced rules in classroom and common areas to support lead teacher and ensure student compliance.
  • Ensured student safety during non-instructional periods, including lunch, recess, and field trips, by actively supervising activities.

Office Manager

Harman Crowell Dias, CPAs PLLC
11.2014 - 06.2023
  • Supervised administrative staff to streamline front office operations and maintain continuous workflow.
  • Implemented office procedures, creating streamlined processes
  • Trained and onboarded administrative assistants and seasonal scanners to enhance team efficiency.
  • Leveraged multi-line phone system to answer and transfer calls to staff members
  • Keeping the office stocked on office supplies as well as drinks/condiments
  • Processed accounts receivable bi-weekly to support accurate financial tracking.
  • Create the Open Invoice call list out of Quickbooks, send the statement reminders and call the clients
  • Working with upset clients to get their questions answered and/or discounts to their return

Waitress/Bartender

Twin Peaks
05.2011 - 08.2014
  • Greeted and escorted guests to tables, creating a welcoming atmosphere
  • Informed customers about daily specials, driving sales of popular items
  • Communicated orders to kitchen staff to turn tables faster, keeping food fresh and hot
  • Served food and drinks while removing dirty dishes and refilling beverages to ensure a pleasant dining experience

Education

High School -

The Colony High School
The Colony, TX
01-2011

Skills

  • Crowd engagement
  • Attention to detail
  • Safety compliance
  • Exceptional customer service
  • Time management
  • Collaborative teamwork
  • Conflict resolution
  • Professional appearance

Certification

Travel Agent Certified

Timeline

Fine Dining Server

TEXAS Beef-Fish-Fowl
07.2025 - 01.2026

Server

Local Yocal, Farm To Market
06.2024 - 02.2025

Muralist Assistant

Painting Rosie Red
01.2024 - Current

Paraprofessional

Princeton Isd
01.2024 - 06.2024

Ringmen

Murad Auctions
03.2021 - Current

Office Manager

Harman Crowell Dias, CPAs PLLC
11.2014 - 06.2023

Waitress/Bartender

Twin Peaks
05.2011 - 08.2014

High School -

The Colony High School
Whitney Smith