Whitney Summey
Leicester,NC
Summary
Proven Assistant Manager at Quality Plus Gas Station, adept in customer service and money handling, significantly improved customer satisfaction and reduced cash discrepancies. Excelled in fostering team leadership and staff development, ensuring a high-performance work environment. Skilled in decision-making and time management, achieving notable operational efficiency.
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
1
1
year of professional experience
Work History
Assistant Manager
Quality Plus Gas Station
10.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
GED -
AB TECH
Candler, NC06-2025
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Staff training and development
- Staff supervision
Timeline
Assistant Manager
Quality Plus Gas Station
10.2023 - Current
GED -
AB TECH
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