Overview
Work History
Education
Timeline
Generic

Whitney Thompson

Hanahan,SC

Overview

6
6
years of professional experience

Work History

Server

Big Bad Breakfast
06.2022 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.

Accessioner

Lab24
01.2022 - 05.2022
  • Processed and recorded lab specimens.
  • Staged specimens in provided testing areas.
  • Researched and recorded missing insurance and physician information.
  • Followed safety protocols when receiving, handling and storing specimens.
  • Entered patient data into Polytech database system.

Barista

Starbucks
03.2020 - 01.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Recommended products based on solid understanding of individual customer needs and preferences.

Cashier/Sales Associate

Dick's Sporting Goods
06.2019 - 08.2020
  • Connected with customers to support positive transaction experiences and address service concerns.
  • Operated POS terminals and cash drawer balancing.
  • Provided warranty information to customers purchasing covered items and services.
  • Helped customers complete purchases, locate items and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Trained new employees.

Server

Pure Food And Juice
08.2018 - 05.2019
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Trained new employees.

Education

Associate of Arts - History

Tulsa Community College
Tulsa, OK
12.2018

Timeline

Server

Big Bad Breakfast
06.2022 - Current

Accessioner

Lab24
01.2022 - 05.2022

Barista

Starbucks
03.2020 - 01.2022

Cashier/Sales Associate

Dick's Sporting Goods
06.2019 - 08.2020

Server

Pure Food And Juice
08.2018 - 05.2019

Associate of Arts - History

Tulsa Community College

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Whitney Thompson