Whitney Trent
Orlando,FL
Summary
Dynamic finance professional with a proven track record at Howard Fertilizer & Chemical Company, enhancing vendor relations and streamlining payment processes. Expert in account reconciliation and adept at maintaining high customer satisfaction. Excels in high-pressure environments, showcasing exceptional organizational skills and a commitment to efficiency.
Overview
17
17
years of professional experience
Work History
Accounts Payable Clerk
Howard Fertilizer & Chemical Company
07.2023 - Current
- Maintained good working relationships with vendors and resolved disputes.
- Reduced late payment penalties by closely monitoring due dates and managing timely payments.
- Streamlined invoice processing by implementing efficient filing and tracking systems.
Accounts Receivable Clerk
Howard Fertilizer & Chemical Company
03.2020 - 07.2023
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Responded to inbound inquiries regarding accounts and payments.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
Ride Operator
Universal Studios Orlando
06.2017 - 09.2020
- Operated amusement park rides, ensuring safety of riders and assisting with loading and unloading
- Greeted customers, answered questions, and provided directions
- Provided excellent customer service in a fastpaced, highly visible environment
Payroll Clerk
Howard Fertilizer & Chemical Company
03.2017 - 07.2020
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies with employees.
Merchandise Customer Assistant
Sears Holding Co
03.2008 - 11.2017
- Processed incoming payments and applied them to appropriate customer accounts
- Assisted with the preparation of monthly bank reconciliations and journal entries
- Developed and maintained effective working relationships with customers
- Ensured accurate and timely processing of customer orders and returns, as well as resolution of customer disputes
- Maintained a high level of customer satisfaction by providing friendly and knowledgeable customer service
Education
Assoicates in Art - Web Design
Valencia College
Orlando, FL07.2014
Technical certicate - Web Design
Winter Park Tech
Winter Park, FL12.2010
Skills
- Excellent English communication abilities
- Works well under pressure
- Can adjust to new situations
- Not afraid to ask questions
- Great Organization Skills
- Works great alone or in groups
- Statement Review
- Accounts Payable Software
- Account Reconciliation
Projects
Designed and implemented user-friendly, visually appealing webpages for a variety of clients using HTML, CSS, and JavaScript, Created graphics and logos for websites to enhance visual appeal, Conducted usability testing to ensure website performance and user experience, Collaborated with team members to develop a website from concept to launch
Timeline
Accounts Payable Clerk
Howard Fertilizer & Chemical Company
07.2023 - Current
Accounts Receivable Clerk
Howard Fertilizer & Chemical Company
03.2020 - 07.2023
Ride Operator
Universal Studios Orlando
06.2017 - 09.2020
Payroll Clerk
Howard Fertilizer & Chemical Company
03.2017 - 07.2020
Merchandise Customer Assistant
Sears Holding Co
03.2008 - 11.2017
Technical certicate - Web Design
Winter Park Tech
Assoicates in Art - Web Design
Valencia College
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