WHITNEY TURNER
Chesapeake,VA
Summary
Trained and certified Phlebotomist with demonstrated understanding of medical vocabulary, disease control protocols, quality support, and data entry. Maintain excellent patient relations and supportive and pleasant bedside manner.
Overview
14
14
years of professional experience
Work History
Phlebotomist
Millennium Physician Group
Durham, NC
06.2020 - 02.2025
- Verified specimen information, completed data entry, and properly matched patient information to specimens.
- Collected specimens from patients in rooms, emergency department, and other hospital units.
- Understood and adhered to HIPAA policies, procedures, and regulations to maintain patient confidentiality.
- Received samples from clients and other sites for standardized testing in central location.
- Maintained specimen integrity from collection point and up to point transferred to technical staff.
- Received and packed specimens and expedited delivery process for lab processing.
- Collected arm samples or whole blood samples for testing.
- Prepared tools, equipment, and machinery to safely draw blood and transport samples.
- Explained collection procedures to patients, answered questions and helped each person feel comfortable with the process.
Phlebotomist
Novan Health Durham Internal Medicine
Durham
12.2015 - 11.2018
- Verified specimen information, completed data entry, and properly matched patient information to specimens.
- Cleaned, sanitized, and maintained department equipment and work areas according to facility standards.
- Received samples from clients and other sites for standardized testing in central location.
- Collected arm samples or whole blood samples for testing.
- Understood and adhered to HIPAA policies, procedures, and regulations to maintain patient confidentiality.
- Received and packed specimens and expedited delivery process for lab processing.
Key Holder Leader
Kerr Drug
Mebane, NC
06.2011 - 01.2015
- Trained and mentored team members to promote company policies and service standards.
- Reported suspicious behavior or inventory issues to support loss prevention.
- Met guest needs and resolved service issues to deliver customer satisfaction.
- Remedied cash and payment discrepancies in POS terminal systems by investigating employee and customer complaints.
- Managed cash drawer drops and prepared daily bank deposits to secure finances.
- Interviewed and trained new employees on how to improve shopping experiences by effectively meeting and greeting customers, providing product information, and responding to customer inquiries and requests.
Education
Phlebotomy Certification - Phlebotomy
12.2015
High School Diploma - HSD
Orange High School
Hillsborough, NC06.2011
Skills
- Tracking specimens
- Sanitation and sterilization
- Maintain confidentiality
- Calibrate equipment
- Organization
- Medical records maintenance
- Sharps disposal
- Collect samples
- Package specimens
- Secure biohazards
- Multitasking
CUST
Covid-19 vaccination card available upon request
Timeline
Phlebotomist
Millennium Physician Group
06.2020 - 02.2025
Phlebotomist
Novan Health Durham Internal Medicine
12.2015 - 11.2018
Key Holder Leader
Kerr Drug
06.2011 - 01.2015
Phlebotomy Certification - Phlebotomy
High School Diploma - HSD
Orange High School