Whitney Ubben
Shawnee
Summary
Compassionate RN with expertise in patient safety, direct patient care, and wound management. Proven track record in enhancing patient outcomes through collaboration with interdisciplinary teams and quality improvement initiatives.
Overview
12
12
years of professional experience
1
1
Certification
Work History
RN Staff Nurse
Tonganoxie Terrace
Tonganoxie, KS
11.2025 - Current
- Administered medications and monitored patient vital signs to ensure safety and comfort.
- Collaborated with healthcare team to develop and implement individualized care plans.
- Educated patients and families on health management and post-discharge instructions.
- Assisted in coordinating patient admissions, transfers, and discharges efficiently.
- Utilized electronic health records to document patient assessments and interventions accurately.
- Maintained sterile environments during procedures to prevent infections and promote recovery.
- Responded promptly to patient needs, enhancing overall satisfaction with care services.
- Provided compassionate and empathetic support to patients and their families during difficult situations.
- Maintained accurate and detailed records of patient assessments, treatments, and progress notes for seamless continuity of care.
- Educated patients on disease prevention and management, promoting healthier lifestyles.
- Implemented effective time-management strategies to optimize productivity while maintaining high-quality patient care standards.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
LPN Field Nurse
Zack Group Llc
Overland Park, KS
06.2024 - 03.2026
- Administered medications and treatments according to care plans for diverse patient populations.
- Assessed patient conditions, documenting changes and communicating effectively with healthcare teams.
- Educated patients and families on health management, promoting adherence to treatment protocols.
- Coordinated patient care with multidisciplinary teams, ensuring continuity and quality of services delivered.
- Monitored vital signs and reported critical changes to registered nurses for timely interventions.
- Maintained accurate documentation of patient assessments and treatments, ensuring compliance with regulatory standards.
- Dispensed and administered patients' medications following care plans and physician's orders.
- Coordinated with physicians to implement prescribed treatment plans, ensuring consistency in patient care delivery.
- Improved patient outcomes by providing high-quality nursing care and timely interventions.
- Organized and updated patient charts and records by reporting vitals, medical history, treatment plans, current medications, medication reactions, allergies and health status information.
- Served as a liaison between patients and their healthcare providers, advocating for their needs while promoting informed decisionmaking.
- Developed strong rapport with patients through clear communication skills that foster trust within the nurse-patient relationship.
MDS Coordinator/Wound Nurse
Kingswood Senior Living
Kansas City, MO
04.2023 - 06.2025
- Coordinated comprehensive assessments and care plans for residents to ensure quality compliance.
- Implemented regulatory standards, enhancing documentation accuracy and improving resident outcomes.
- Collaborated with interdisciplinary teams to optimize care delivery and address resident needs effectively.
- Trained staff on MDS processes, fostering a culture of continuous learning and adherence to best practices.
- Monitored changes in resident conditions, adjusting care plans promptly to maintain optimal health standards.
- Conducted audits of MDS submissions, identifying areas for improvement and ensuring consistency across documentation.
- Developed educational materials for staff on MDS regulations, enhancing overall team knowledge and performance.
- Streamlined workflows related to assessments, increasing efficiency in data collection and reporting practices.
- Set schedules for staff to start and complete MDS assessments and care plan meetings.
- Ensured timely completion of all MDS assessments, maintaining full compliance with federal and state regulations.
- Maintained up-to-date knowledge on CMS guidelines and changes to ensure accuracy in reporting and reimbursement processes.
- Collaborated closely with therapy departments to accurately capture rehabilitation needs within MDS documentation, supporting appropriate resource allocation for residents'' needs.
- Assessed electronic medical record for required documentation to support MDS coding.
- Enhanced patient care quality by implementing comprehensive MDS assessments and care plans.
- Collaborated with nursing staff to provide accurate and timely clinical assessments for each resident, leading to improved overall care.
- Verified prompt and accurate completion of MDS activities for billing.
- Monitored changing regulations related to RAI/MDS requirements, keeping staff informed about updates that impact their daily work routines.
- Completed minimum data set assessments with strong collaboration across business, provider and clinical disciplines.
- Led weekly utilization review to go over recent clinical activities.
- Reduced errors in data collection by streamlining the MDS process and improving communication among interdisciplinary teams.
- Developed strong relationships with interdisciplinary team members to facilitate efficient collaboration on resident care planning.
Wound Care Nurse/Nurse Manager
Carmel Hills Healthcare and Rehabilitation Center
Independence, MO
09.2022 - 01.2023
- Assessed and documented patient wounds to develop effective care plans.
- Administered wound treatments and dressings using best practices and evidence-based protocols.
- Educated patients and families on wound care techniques to promote healing and prevent infection.
- Collaborated with multidisciplinary teams to enhance patient outcomes through coordinated care efforts.
- Trained nursing staff on advanced wound care practices, improving overall team competency.
- Evaluated treatment effectiveness, adjusting care plans to meet individual patient needs and preferences.
- Implemented infection control measures, reducing complications associated with wound management.
- Led quality improvement initiatives to streamline wound care processes across the facility.
- Evaluated patients'' wounds and recommended appropriate treatments, expediting the healing process.
- Treated and carefully tended to vascular and diabetic ulcers.
- Collaborated with healthcare team to implement interventions for wound healing and skin breakdown prevention.
- Collaborated with interdisciplinary teams for comprehensive treatment plans, resulting in improved patient outcomes.
- Implemented plans to prevent pressure ulcers and other wound developments.
- Assessed and treated draining of wounds and burns.
- Provided post-surgery treatment and care for patients with ostomies.
- Conducted regular assessments of patients'' wounds to monitor progress and adjust treatment plans accordingly.
- Maintained up-to-date knowledge of advancements in wound care research, incorporating new findings into practice for better results.
- Communicated effectively with patients from diverse backgrounds, fostering trust and understanding throughout their treatment journey.
- Reduced wound infection rates through strict adherence to aseptic protocols and proper wound dressing procedures.
- Provided emotional support to patients coping with chronic or complex wounds, facilitating resilience during rehabilitation efforts.
- Instructed patients and caregivers on how to clean and dress wounds and how to prevent infections.
- Educated patients and caregivers on proper at-home wound care, promoting self-management and reducing complications.
- Effectively managed inventory of supplies, ensuring availability of necessary materials for timely delivery of care to patients.
- Developed strong rapport with colleagues across disciplines, fostering collaboration towards shared goals in patient care delivery.
- Assisted physicians in performing complex debridement procedures, ensuring optimal patient safety and comfort during the process.
- Enhanced patient healing by implementing advanced wound care techniques and evidence-based practices.
- Maintained comprehensive understanding of genitourinary, gastrointestinal and integumentary systems and provided treatment for wounds impacting them.
- Monitored and adjusted wound care treatments based on healing progress and patient feedback, ensuring personalized and effective care.
- Enhanced patient healing rates by developing personalized wound care plans based on individual assessments.
- Enhanced patient comfort and healing by proactively addressing pain management and emotional support needs related to wound care.
- Conducted comprehensive wound assessments to identify proper intervention strategies, optimizing patient outcomes.
- Developed patient-specific wound care documentation, enhancing accuracy of treatment records and facilitating effective follow-up care.
- Participated in interdisciplinary case conferences, offering expert wound care insights to inform comprehensive patient care plans.
- Facilitated wound healing with application of advanced wound care products and techniques, tailored to each patient's needs.
Triage Nurse
Advent Health Shawnee Mission
Overland Park, KS
10.2017 - 01.2023
- Assessed patient needs and prioritized care through effective triage processes.
- Collaborated with multidisciplinary teams to develop and implement patient care plans.
- Utilized electronic health records to document patient interactions and treatment protocols accurately.
- Educated patients on healthcare resources and follow-up procedures to enhance outcomes.
- Mentored junior nurses on triage processes and effective communication strategies with patients.
- Developed triage protocols that improved response times in high-volume situations.
- Collaborated with healthcare teams to ensure continuity of patient care and accurate information exchange.
- Conducted comprehensive assessments of patient symptoms and provided appropriate care recommendations.
- Implemented quality assurance measures to enhance call handling procedures and reduce errors.
- Analyzed patient feedback to refine triage practices and improve overall service delivery.
- Streamlined documentation processes, ensuring compliance with healthcare regulations and standards.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Enhanced patient satisfaction by providing timely and accurate telephone triage services.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
- Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues and administering or dispensing medication and injections.
- Advised patients on pre- and post-operative instructions, medication administration and symptoms indicating emergency care.
- Verified, updated and communicated patient history prior to clinic appointments and procedures with providers.
- Monitored compliance and evaluated effectiveness of home treatment instructions.
- Adhered to all relevant privacy regulations while documenting sensitive patient information during telephone interactions.
- Collaborated with interdisciplinary team members to coordinate patient care, making necessary referrals when needed.
- Participated in ongoing professional development opportunities, staying current on best practices in telehealth nursing care delivery.
- Managed crisis situations calmly and professionally, coordinating prompt intervention from appropriate medical staff when necessary.
- Documented patient care with electronic medical record and distributed relevant information to other medical providers to update diagnostic and treatment plans.
- Maintained clear communication with healthcare providers, ensuring proper documentation of telephone encounters for continuity of care.
- Ensured patient safety by following established protocols for escalating concerning symptoms or situations to appropriate medical personnel.
Nurse Manager
Sharon Lane
Shawnee, KS
01.2014 - 10.2017
- Oversaw nursing staff, ensuring compliance with care standards and protocols.
- Implemented patient care strategies that improved overall patient satisfaction ratings.
- Conducted performance evaluations, providing feedback and professional development opportunities for team members.
- Developed and maintained schedules to ensure adequate staffing levels across all shifts.
- Streamlined operational processes, enhancing efficiency in patient admissions and discharge procedures.
- Collaborated with interdisciplinary teams to coordinate comprehensive care plans for patients.
- Managed budgeting and resource allocation to align with departmental goals and objectives.
- Led quality improvement initiatives that reduced clinical errors and enhanced patient safety measures.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decisionmaking.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Established and continuously optimized unit schedules and individual work assignments.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
- Promoted a culture of safety within the department, conducting regular risk assessments and addressing potential hazards promptly.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Monitored clinical outcomes closely, identifying areas for improvement and implementing corrective actions.
- Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
- Advocated for patients'' rights and ethical considerations in all aspects of care delivery.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
Education
Associate of Science - Nursing
Rasmussen University
Overland Park, KS01-2026
Practical Nursing Certification - Practical Nursing
Brown Mackie College
Overland Park, KS12-2013
Skills
- Mental health care
- Clinical judgment
- Diabetes management
- Geriatric nursing
- Cardiac care
- Quality improvement
- Patient safety
- Direct patient care
- Wound care
- Medication and IV administration
- Patient education
- Team training and development
Certification
ACLS certified
BLS certified
Registered Nurse-Multi State
Timeline
RN Staff Nurse
Tonganoxie Terrace
11.2025 - Current
LPN Field Nurse
Zack Group Llc
06.2024 - 03.2026
MDS Coordinator/Wound Nurse
Kingswood Senior Living
04.2023 - 06.2025
Wound Care Nurse/Nurse Manager
Carmel Hills Healthcare and Rehabilitation Center
09.2022 - 01.2023
Triage Nurse
Advent Health Shawnee Mission
10.2017 - 01.2023
Nurse Manager
Sharon Lane
01.2014 - 10.2017
Associate of Science - Nursing
Rasmussen University
Practical Nursing Certification - Practical Nursing
Brown Mackie College