Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Whitney Victory-Campbell

Spring Hill,FL

Summary

Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Volunteer

Hernando County School District
12.2011 - 06.2023
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Provided administrative support to department leads to help organize events and fundraisers.
  • Tutored at various competency levels to help people with reading, math and writing skills.
  • Coordinated with different service providers to meet clients' individual needs.

CNA

Charlene Czopek
04.2001 - 06.2008
  • Answered calls and supported patient comfort and safety by adjusting bed rails and equipment.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Pharmacy Technician

Walgreens
04.2006 - 03.2008
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Collected co-payments or full payments from customers.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Set up and modified patient profiles to include current medications and insurance details.

Customer Service Cashier

Walmart
06.1999 - 04.2001
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Education

Associate of Arts - Psychology

Pasco Hernando Community College
10230 Ridge Road New Port Richey, FL 34654
12.2011

High School Diploma -

St. Augustine High School
Saint Augustine, FL
06.1999

Skills

  • Telephone Etiquette
  • Donor Relations
  • Documentation
  • Taking Messages
  • Teacher Assistance
  • Event Planning
  • Fundraising Events
  • Recordkeeping and Confidentiality
  • Filing
  • Taking Vital Signs
  • Educational Settings
  • Special Assignments

Certification

Phlebotomy certificate , course taken at Pasco Hernando Community College, in 2005. I completed my clinicals for the program at Oakhill Hospital in May 2005.

Timeline

Volunteer

Hernando County School District
12.2011 - 06.2023

Pharmacy Technician

Walgreens
04.2006 - 03.2008

CNA

Charlene Czopek
04.2001 - 06.2008

Customer Service Cashier

Walmart
06.1999 - 04.2001

Associate of Arts - Psychology

Pasco Hernando Community College

High School Diploma -

St. Augustine High School
Whitney Victory-Campbell