Summary
Overview
Work History
Education
Skills
References
Work Availability
Work Preference
Timeline
Generic

WHITNEY WALKER

Customer service
Philadelphia,PA

Summary

Outgoing, always on time, willing to learn, dedicated. Enjoys interacting and working with others. Also works well independently. Able to juggle competing interests with a cool head. Seeking job growth and more responsibilities to help your organization run smoothly. Quick learner. Dedicated team player. Well organized multi-tasker. Friendly and helpful.

Overview

17
17
years of professional experience

Work History

Senior Caregiver

Donna Sudak, Employer
11.2021 - 01.2024
  • Maintained a safe and clean environment for patient, reducing risks and ensuring optimal health outcomes.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.

Community Service Representative

Center City District
05.2018 - 04.2023

Provide friendly customer service.

Provide outreach services to homeless individuals.

Provide security checks for condo buildings and parks.

Assist in minor medical emergencies.

Observe and report public space violations.

Keep a daily log of activities.

Listen to Police scanner.



Crew Trainer

McDonalds Restaurant
02.2013 - 04.2018
  • Train crew in procedures: assembling food, running cash register, drive thru window
  • Assist cooking and counter service during high-volume, fast-paced operations
  • Run drive-thru window, make decisions about work-flow during busy hours
  • Follow food safety procedures according to company policies and health and sanitation regulations, keeping 3 work stations clean: kitchen, counter, and drive thru window
  • Communicate openly and honestly with management team during each shift to ensure it runs smoothly


Crew member, Crew trainer

McDonalds Restaurant, Broad & Snyder
08.2006 - 10.2012

Education

Medical Assistant Program

Thompson Institute
Philadelphia, PA

High School Diploma -

Edward W. Bok Highschool
Philadelphia, PA
06.2008

Skills

  • Calm and Professional Under Pressure
  • Upbeat and Positive Personality
  • Courteous with Strong Service Mindset
  • Establishing and Maintaining Customer Relationships
  • Time Management

References

Dr. Donna Sudak, 215-219-6640

Tim Lily, Manager, Center City District, 215-313-7320

Lakeisha Wimbush, former manager, McDonald's, 484-756-0020

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Work-life balancePaid sick leaveHealthcare benefits401k matchPaid time offPersonal development programsCompany Culture

Timeline

Senior Caregiver

Donna Sudak, Employer
11.2021 - 01.2024

Community Service Representative

Center City District
05.2018 - 04.2023

Crew Trainer

McDonalds Restaurant
02.2013 - 04.2018

Crew member, Crew trainer

McDonalds Restaurant, Broad & Snyder
08.2006 - 10.2012

Medical Assistant Program

Thompson Institute

High School Diploma -

Edward W. Bok Highschool
WHITNEY WALKERCustomer service