Whitney Kolianos
West Chester,OH
Summary
Accomplished professional whom has thrived in Management, Banking and Sales for over 9 years. Cultivates a company culture in which team members feel supported to lead in sales, customer service, and digital. Seeking a Branch Manager position in the South West Ohio and Indiana District.
Overview
7
7
years of professional experience
Work History
Client Relationship Consultant IV
US Bank
01.2022 - Current
- Top rated banker in sales.
- Works closely to manage sales of bank products, new business, operations, customer service, teller activities, compliance, and internal polices and procedures.
- Helps on board new employees and coach daily to their potential.
- Excels in problem solving and resolution.
- Works diligently as the branch's S2 (second in command) to ensure the branch meets daily, weekly, and yearly goals.
- Networks to increase client base and encourage existing clients to expand financial portfolios.
Client Advisor
Louis Vuitton
02.2021 - 01.2022
- Assisted in training new team members, sharing best practices and expertise in Client Advisor role.
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
- Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
Store Manager
Aldo
03.2018 - 02.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Hiring, training, and providing on-going education for all employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Store Manager
J. Crew Mercantile
05.2017 - 03.2018
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Education
University of Cincinnati
Cincinnati, OH05-2018
High School Diploma -
Lakota East
West Chester, OH05-2015
Skills
- Leadership
- Business Management
- Communication
- Teamwork
- Problem-solving
- Interpersonal Skills
- Computer Skills
- Time Management
- Work Ethic
- Adaptability
- Active Listening
Additional Information
References avaliable upon request
Timeline
Client Relationship Consultant IV
US Bank
01.2022 - Current
Client Advisor
Louis Vuitton
02.2021 - 01.2022
Store Manager
Aldo
03.2018 - 02.2021
Assistant Store Manager
J. Crew Mercantile
05.2017 - 03.2018
University of Cincinnati
High School Diploma -
Lakota East
Similar Profiles
Edith MaldonadoEdith Maldonado
Client Relationship Consultant at US BankClient Relationship Consultant at US Bank
DANIELLE GILLESPIEDANIELLE GILLESPIE
Legal Process Analyst at US BankLegal Process Analyst at US Bank
Evan DahlEvan Dahl
Custody Operations Analyst at US BankCustody Operations Analyst at US Bank
Kristina WalleserKristina Walleser
Client Relationship Consultant II & III at US BankClient Relationship Consultant II & III at US Bank
Eric QuarlesEric Quarles
Identity & Access Management Engineer at Wright-Patt Credit UnionIdentity & Access Management Engineer at Wright-Patt Credit Union