Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Whitni McComas

Kenova,West Virginia

Summary

Attentive individual with a passion to assist clients during the most difficult times. Self-motivated, professional, and sympathetic to the needs and wants of others. Tailoring each encounter to accommodate the situation at hand, ensuring the best outcome possible. As this is necessary in providing exceptional customer service, an individual pursuing a career in nursing, should possess the same qualities.

Overview

7
7
years of professional experience

Work History

Loan Specialist

OneMain Financial
Huntington, West Virginia
07.2021 - Current

Analyzed applications and credit reports for clients interested in a personal loan. Advised parties on financial planning to ensure their ability to repay. Clearing fraud alerts and determining reasons for derogatory marks of past and present debts. Assisted customers throughout the closing process. Collecting delinquent accounts and gathering information to ensure clients understand the importance of on-time payments.

Assistant Store Manager

Acceptance Now
Huntington, WV
02.2018 - 07.2021

Communicating sales strategies, initiating, and closing sales. Retrieving inbound and performing outbound calls to drive revenue and collect past due accounts. Occasional delivery and scheduled pick-up of merchandise, dependent on one's ability to pay. Responsible for deescalating customer complaints, ensuring that each client is provided with exceptional customer service.

Education

High School Diploma -

Fairland High School
Proctorville, OH
05-2009

Some College (No Degree) - Pre-nursing

Marshall University
Huntington, WV

Skills

  • Multitasking
  • Relationship Building
  • Flexible and Adaptable
  • Verbal Communication
  • Dependable and Responsible
  • Supervision and leadership
  • Problem-Solving
  • Organizational Skills
  • Compassionate
  • Detailed

Languages

English
Native/ Bilingual

References

References available upon request.

Timeline

Loan Specialist

OneMain Financial
07.2021 - Current

Assistant Store Manager

Acceptance Now
02.2018 - 07.2021

High School Diploma -

Fairland High School

Some College (No Degree) - Pre-nursing

Marshall University
Whitni McComas