Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Whitnie Wendel

Clinton

Summary

Passionate Pet Stylist with 6 years of experience grooming and styling household pets. Kind, gentle professional with in-depth knowledge of handling animals of various breeds, sizes and temperaments. Enthusiastic individual dedicated to health and well-being of pets.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Pet stylist

Petco Grooming
11.2017 - Current
  • Selected appropriate shampoos and conditioners for various coat and skin types by discussing concerns, sensitivities and allergies with pet owners.
  • Continuously updated knowledge on new pet styling trends and products, staying current with industry developments.
  • Troubleshot behavioral issues during grooming sessions, ensuring a positive experience for both pets and their owners.
  • Gained trust of pets through gentle handling techniques, minimizing stress during grooming appointments.
  • Sterilized grooming and styling area, tools and implement by using antibacterial soap and rubbing alcohol.
  • Assessed pets during check-in and check-out process for lethargy, trembling, excessive panting and resistance to entering salon.
  • Maintained a clean and safe working environment for both pets and staff, reducing the risk of injuries or accidents.
  • Balanced multiple appointments simultaneously without compromising attention to detail or customer satisfaction levels.
  • Developed creative solutions for challenging pet styling requests, exceeding customer expectations with every finished product.
  • Collaborated with team members to ensure smooth daily operations, consistently meeting scheduling demands and maintaining high-quality standards.
  • Groomed [Number] dogs and cats per week, using various tools such as sheers, nail clippers, blades, brushes and de-matting and de-shedding combs.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.

Call Specialist

ULS (Universal Language Service)
04.2017 - 04.2018
  • At ULS I contacted/scheduled translators to go to different locations to help clients, I took incoming and outgoing calls throughout the day, and re-arranged schedule conflicts for the translators
  • I left ULS shortly after it was bought by another company, and moved to a different location
  • Handled high call volumes while remaining focused on providing outstanding service at all times.
  • Generated leads and established relationships with potential customers through outbound telephone calls.
  • Set up appointments with interested customers according to schedule availability.
  • Built strong customer relationships with empathetic communication and active listening skills.

Merchandiser/Team lead

Acosta
08.2014 - 01.2017
  • At Acosta I Led a team of 20 to reset/build Fred Meyer floor plans
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Updated pricing and signage to complete product displays and educate customers.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Collaborated with store management to develop promotional plans and execute timely merchandise resets.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.

Education

High School Diploma -

Box Elder
Brigham City
05-2012

Skills

  • Strong communication skills
  • Patience and empathy
  • Hygiene and cleanliness
  • Animal behavior
  • Maintaining client records
  • Professional appearance
  • Product knowledge expertise
  • Appointment scheduling efficiency
  • Basic animal first aid
  • Creative styling
  • Continual learning mindset
  • Time management proficiency
  • Animal handling
  • Customer service
  • Time management
  • Animal care

Certification

  • Pet First Aid & CPR Instructor Certification – American Red Cross or Pet Tech.
  • Difficult dog handling course completion.
  • Senior dog handling course completion
  • Skin and Coat education course completion
  • Cat and Dog grooming certificate from Petco grooming academy

Timeline

Pet stylist

Petco Grooming
11.2017 - Current

Call Specialist

ULS (Universal Language Service)
04.2017 - 04.2018

Merchandiser/Team lead

Acosta
08.2014 - 01.2017

High School Diploma -

Box Elder

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Whitnie Wendel