Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Wiberlie Saint-Hubert

Egg Harbor,NJ

Summary

Versatile and dynamic, with a proven track record at South Jersey Family Medical Center, excel in case management and team collaboration. Leveraging critical thinking and organizational skills, I've developed comprehensive plans enhancing client care, while training peers to elevate service standards. Achievements include significant improvements in client outcomes and team efficiency.

Knowledgeable Case Manager experienced in coordinating care for individuals. Proactive and resourceful with a strong knowledge of community resources. Strong communicator with a passion for helping others.

Professional with a strong background in case management, prepared to make a significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with a commitment to achieving positive outcomes.

Offering passion for helping others, combined with strong organizational and communication skills, and eagerness to learn and grow in a supportive environment. Brings a dedicated approach to understanding and addressing client needs, with the ability to quickly assimilate new information and procedures. Ready to use and develop problem-solving and interpersonal skills in a coordinating role.

Developed strong client support and resource coordination skills in a fast-paced environment. Demonstrates excellent problem-solving abilities and effective communication techniques. Seeking to transition into anew field to leverage and expand these skills for impactful client-focused work.

Overview

4
4
years of professional experience

Work History

Case Manager

South Jersey Family Medical Center
04.2023 - Current
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Facilitated individual and group sessions to promote positive behavior change for clients.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Trained new case managers, raising team's overall competency and service delivery standards.
  • Conducted thorough assessments to identify client needs, laying groundwork for effective case management.
  • Provided leadership, guidance and support to staff members.
  • Participated in community events to promote services and engage with public.

McDonald's

Marie Williams
03.2021 - Current
  • Listened attentively to customer complaints or requests and resolved issues without need to escalate.
  • Took orders, prepared meals, and collected payments.
  • Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
  • Greeted customers entering restaurant with enthusiasm and warmth and served [Number] customers.
  • Assisted other team members to achieve goals.
  • Worked well with teammates and accepted coaching from management team.
  • Worked front counter, drive-thru and other areas.
  • Became familiar with products to answer questions and make suggestions.
  • Collaborated with team members to complete orders.

Education

High School Diploma -

Pleasantville High School
Pleasantville, NJ
06.2020

Skills

  • Crew Training
  • Food Assembly
  • Portion Control
  • Brand Loyalty
  • Cash Drawer Balancing
  • Food and Beverage Service
  • Sweep Floors
  • Coaching and Training
  • Organization and Time Management
  • Training and Motivation
  • Smoothie and Juice Preparation
  • Coffee Brewing
  • Drive-Thru Operation
  • Serve Customers
  • Working with Teammates
  • Decision-making
  • Positive attitude
  • Email and telephone etiquette
  • Critical thinking
  • Community outreach
  • Case management tracking
  • Patient assessment
  • Clear communication
  • Team collaboration
  • HIPAA compliance
  • Verbal and written communication
  • Goal setting
  • Organizational skills
  • Team building
  • Problem-solving

Languages

Creole
Native or Bilingual
French
Limited Working
Spanish
Limited Working

Timeline

Case Manager

South Jersey Family Medical Center
04.2023 - Current

McDonald's

Marie Williams
03.2021 - Current

High School Diploma -

Pleasantville High School
Wiberlie Saint-Hubert