Wichittra Reeser
Sacramento,CA
Summary
Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Efficient food server known for high productivity and ability to complete tasks swiftly. Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Food Server
Sawasdee Thai Cuisine
Sacramento, CA
02.2024 - 10.2024
- Greeted customers and took them to their seats.
- Delivered customer orders with coworkers to elevate each customer's dining experience.
- Maintained a polite and warm attitude.
- Delivered customer orders in a timely manner.
- Checked in with customers during their meal.
- Managed multiple tables simultaneously while maintaining high standards of customer service.
- Monitored inventory to provide needed supplies to servers and bartenders.
- Addressed and resolved customer complaints with a positive attitude, ensuring guest satisfaction.
- Responded to ad hoc cleaning duties at end of shift.
- Addressed and resolved customer complaints with a positive attitude, ensuring guest satisfaction.
- Presented ordered choices in a prompt and efficient manner.
Food Server
BAAN IN CA INC
Sacramento, CA
03.2023 - 12.2023
- Took and delivered customer orders with coworkers to elevate each customer's dining experience.
- Maintained a polite and warm attitude.
- Responsible for the cleanliness of the dining area.
- Addressed and resolved customer complaints with a positive attitude, ensuring guest satisfaction.
- Responded to ad hoc cleaning duties at end of shift.
- Managed multiple tables simultaneously while maintaining high standards of customer service.
- Monitored inventory to provide needed supplies to servers and bartenders.
- Addressed and resolved customer complaints with a positive attitude, ensuring guest satisfaction.
Food Server
Super Meals Restaurant
Sacramento, CA
08.2023 - 10.2023
- Greeted customers and helped them to their seats.
- Maintained knowledge of every menu item.
- Delivered beverages and meals to customers on time.
- Documented orders accurately.
- Managed multiple tables simultaneously while maintaining high standards of customer service.
- Addressed and resolved customer complaints with a positive attitude, ensuring guest satisfaction.
Food Server
Saivaree Thai Cuisine
Sacramento, CA
06.2021 - 12.2021
- I took orders from restaurant patrons and delivered their food in a timely manner.
- I explained the menu to the customers, communicated with the kitchen staff, and balanced the dishes as I brought them to the appropriate table.
- Checked in with customers during their meal.
- Managed multiple tables simultaneously while maintaining high standards of customer service.
- Monitored inventory to provide needed supplies to servers and bartenders.
- Addressed and resolved customer complaints with a positive attitude, ensuring guest satisfaction.
Food Server
Chada Thai Cuisine
Sacramento, CA
11.2019 - 12.2021
- I greeted customers, assisted with seating requests and arrangements as needed, took orders, carried trays of food and drinks to tables, and accommodated requests for dietary restrictions by acting as a liaison.
- Communicate effectively.
- Check in with customers during their meals.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Managed multiple tables simultaneously while maintaining high standards of customer service.
- Addressed and resolved customer complaints with a positive attitude, ensuring guest satisfaction.
- Monitored inventory to provide needed supplies to servers and bartenders.
- Responded to ad hoc cleaning duties at end of shift.
Restaurant Owner
Sawasdee Thai Cuisine
Sacramento, CA
02.2012 - 07.2015
- Ensured compliance with all applicable laws, regulations and policies governing restaurants in the area.
- Ensured compliance with health codes, safety regulations, and other applicable laws.
- Coordinated catering services, when requested by customers.
- Overseeing the employees who work in the restaurant.
- Ensured that staff members met all food safety and health regulations.
- Trained and supervised kitchen staff in proper food preparation techniques.
- Assisted in cooking and food preparation, ensuring high-quality meals for customers.
- Handled finances, ran the hiring process, managed payroll, created menus, ordered equipment, and monitored inventory.
- Planned and managed daily operations. I managed employees who worked for me.
- Ensured that the staff met all food safety and health regulations. Managed staffing issues.
Education
High School Diploma -
Thep Leela
Bangkok, Thailand03-1974
Skills
- Food handling
- Dining area maintenance
- Quality control
- Order taking
- Dish preparation
- Menu presentation
- Order verification
- Order accuracy
- High volume dining
- Wine service
- Food station setup
- Table setting
- Cleanliness standards
- Bill computation
- Guest relations
Affiliations
- Cook at home
- Enjoy singing Karaoke
- Enjoy dancing and shopping
- Enjoy spending time with family and friends
- Enjoy walking and exercising
Certification
- Certificate in California Food Handler - Issued on September 20, 2024
Timeline
Food Server
Sawasdee Thai Cuisine
02.2024 - 10.2024
Food Server
Super Meals Restaurant
08.2023 - 10.2023
Food Server
BAAN IN CA INC
03.2023 - 12.2023
Food Server
Saivaree Thai Cuisine
06.2021 - 12.2021
Food Server
Chada Thai Cuisine
11.2019 - 12.2021
Restaurant Owner
Sawasdee Thai Cuisine
02.2012 - 07.2015
High School Diploma -
Thep Leela
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