Wick Augustin
Buckeye,Arizona
Summary
Accomplished manager with extensive stock reception, processing, and disposition skills. Developed robust channels to source quality products and raw materials during high-demand periods. Detail-oriented record keeper and gifted team leader. Accomplished manager with extensive stock reception, processing, and disposition skills. Developed robust channels to source quality products and raw materials during high-demand periods. Detail-oriented record keeper and gifted team leader. Meticulous
Overview
15
15
years of professional experience
1
1
Certification
Work History
Storeroom Manager
Air Force
2018.09 - Current
- Maintained a neat and organized backroom to easily access merchandise and drive sales.
- I oversaw warehouse staff and Maintained efficiency in a fast-paced environment.
- Conducted research to address shipping errors and packaging mistakes.
- Reviewed established business practices and improved processes to reduce expenses.
- Lead improvement initiatives to advance operational efficiencies and increase revenue.
- directed the activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
- Tracked production and quality control systems to proactively identify deficiencies.
- Labeled, organized, and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Inventoried warehouse stock on a monthly, quarterly, and annual basis.
- Set up displays of merchandise to market new products to customers.
- Developed and maintained a knowledgeable and productive team of employees.
POLICE OFFICER
Air Force Materiel Command
2016.12 - 2018.12
- Enforce law, maintain law and order, preserve peace, and protect life and civil rights within the jurisdiction of the military installation.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- I talked regularly with citizens to establish rapport and become familiar with their presence in the area.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Conducted witness interviews and gathered details regarding incidents to determine the best course of action.
- Answered emergency calls for help from citizens and business owners.
- patrol assigned areas to prevent and detect roadway crimes.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- I apprehended offenders and conducted interviews and interrogations.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- I gathered the necessary information for court appearances and testified as a witness under oath in court.
- Built excellent rapport and working relationships with the community to build trust and improve communication.
- Issued traffic citations and electronic tickets for violations of traffic laws.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Responded to emergency calls to provide assistance to citizens in need.
- Identified, pursued, and arrested suspects and perpetrators of criminal acts.
- Participated in continuous firearms proficiency, defensive driving, and arrest technique training.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Rendered aid to accident victims and other persons requiring first aid for physical injuries.
- Conducted searches of individuals, vehicles and premises.
Deputy Sheriff
Walton County Sheriff Office
2012.08 - 2016.04
- Patrol Walton County to preserve the peace, prevent and discover criminal acts and enforce all the laws of the State of Florida and applicable federal regulations.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Patrol designated areas in patrol vehicles and on foot to identify security and safety issues.
- Gathered information and evidence to assist in solving crimes.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Interviewed criminal targets and witnesses to uncover facts for verification and authentication.
- Served court documents and completed civil process duties for six cases.
- Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
- Observed jail and inmate activity to maintain order and safety for two thousand inmates and guards.
- Implemented community policing initiatives to strengthen relationships with local citizens.
- Oversaw security for businesses by monitoring grounds and identifying suspicious activity.
- Conducted searches of individuals, vehicles and premises.
- Responded to emergency calls to provide assistance to citizens in need.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Participated in continuous firearms proficiency, defensive driving, and arrest technique training.
- Recorded facts to prepare reports documenting incidents and activities.
- Monitored traffic violations, issuing citations as necessary.
- Rendered aid to accident victims and other persons requiring first aid for physical injuries.
- Identified suspicious activity and conducted interviews with witnesses to build cases.
- Provided public safety assistance at community events to maintain safe and secure environments.
Security Officer
Lone Wolf Security
2012.12 - 2013.11
- Monitor and authorize the entrance and departure of employees, visitors, and other persons to guard against theft and maintain the security of the premises.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicles, on bicycles, and on foot.
- Protected facilities and property guests by regularly circulating premises and monitoring surveillance feeds.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Recorded observations and occurrences and interviewed witnesses to complete and submit an incident report.
- Inspected and adjusted security systems, equipment, and machinery to maximize coverage of parking lots and building interiors and exteriors.
- I oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
- Completed full building and grounds patrols to spot and investigate concerns.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Interacted assertively but non-confrontationally with personnel and general public.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Conducted regular patrols of key areas to spot and control security concerns.
Cook
Outback Steakhouse
2009.09 - 2011.01
- Prepare a variety of foods, such as meats, vegetables, and desserts, according to customers' orders or supervisors' instructions, following approved procedures.
- Prepared food items in compliance with recipes and portioning control guidelines.
- I checked for quality, kept track of old and new items and rotated stock to confirm the freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- maintain clean and organized work areas at all times to bring safety and quality to the food preparation process.
- Prepared multiple orders simultaneously during peak periods with a high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepare cooking supplies and workstations during opening and closing to maximize productivity.
- Season and cook food according to recipes or personal judgment and experience.
- I took food orders from cashiers and cooked items quickly to complete the order and serve them hot.
- Communicated closely with servers to fully understand special orders for customers.
- maintain well-stocked stations with supplies and spices for maximum productivity.
- maintain well-stocked stations with supplies and spices for maximum productivity.
- I create identical dishes numerous times daily with consistent care, attention to detail, and quality.
- I tasted, smelled, and pierced food with a fork to verify sufficient cooking.
- Developed relationships with local suppliers to obtain freshest ingredients available.
- I instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Maintained food safety and sanitation standards.
- kept the kitchen clean and organized by performing daily maintenance tasks.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Sales Associate/Cashier
Regal Cinemas
2008.06 - 2009.04
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- I helped customers locate products and checked the store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Prepare merchandise for the sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coins, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Generated new sales leads to achieve and exceed monthly sales goals.
- stock merchandise, clearly labeling items, and arranging them according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customers to better uncover individual needs.
- Listen to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- volunteers for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
No Degree - Police Academy
Northwest Florida State College Criminal Justice Center
Associate's Degree - Criminal Justice
Northwest Florida State College
Bachelor of Science - Criminal Justice
Grand Canyon University
Phoenix, AZ03.2024
No Degree - Law Enforcement
Miami Dade College
Miami, FL06.2010
Skills
- Certified Florida Law Enforcement Officer
- Experienced Security Guard
- Flexible schedule and dependable work ethic
- Computer literate
- Bilingual (Spanish/French)
- Shipment Processing
- Performance Monitoring
- Client Prospecting
- Expense Control
- Forklift Operation
- Shipment Tracking
- Inventory Reconciliation
Certification
State Officer Certification, Florida Dept. of Law Enforcement, 10/2012
Football, Basketball, Golf, and weight Lifting
I enjoy playing and watching football. I love basketball, enjoy watching and playing the game. I also enjoy a good game of golf, and weight lifting session.
Languages
French
Native or Bilingual
Timeline
Storeroom Manager
Air Force
2018.09 - Current
POLICE OFFICER
Air Force Materiel Command
2016.12 - 2018.12
Security Officer
Lone Wolf Security
2012.12 - 2013.11
Deputy Sheriff
Walton County Sheriff Office
2012.08 - 2016.04
Cook
Outback Steakhouse
2009.09 - 2011.01
Sales Associate/Cashier
Regal Cinemas
2008.06 - 2009.04
No Degree - Police Academy
Northwest Florida State College Criminal Justice Center
Associate's Degree - Criminal Justice
Northwest Florida State College
Bachelor of Science - Criminal Justice
Grand Canyon University
No Degree - Law Enforcement
Miami Dade College
State Officer Certification, Florida Dept. of Law Enforcement, 10/2012
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