Widmarc Thomas
Stony Point,New York
Summary
Self-motivated front desk receptionist highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. Enthusiastic Camp Counselor with childhood education background and diverse sports knowledge. Supervised community-based children's sporting activities and promoted development of good sportsmanship and self-confidence. Excellent communications and relationship-building skills enabled achievement of desired goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Camp Counselor
Deerkill Day Camp
06.2023 - 08.2023
- Responded to emergency situations by following first-aid guidelines and coordinating with medical personnel for participants requiring medical attention.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
- Oversaw and taught campers basic principles to enhance wellbeing and safety measures in nature.
- Implemented and developed programs to promote physical fitness, teamwork and healthy living.
- Kept athletic and games equipment and facilities organized and maintained.
- Monitored participation in recreational activities to provide assistance to participants.
- Supported campers in realizing their full potential through guidance and encouragement in skill development sessions.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
Front Desk Receptionist
Bowlmor Lanes
05.2022 - 08.2022
- Handled payment processing and provided customers with receipts and proper bills and change.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Greeted visitors to provide information and direct to appropriate personnel.
- Greeted customers, answered general questions and directed to appropriate locations.
- Investigated and analyzed client complaints to identify and resolve issues.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Explained policies and procedures to visitors.
Ride Attendant
LEGOLAND
06.2021 - 08.2021
- Fastened patrons' safety belts and bars to prevent injuries during ride.
- Erected barriers in front of ride to admit correct amount of persons to loading platform.
- Obtained CPR and First Aid certifications to maintain guest safety in emergency situations.
- Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
- Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
- Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
- Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Sales Associate
Famous Footwear
05.2020 - 07.2020
- Collected payments and provided accurate change.
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions and offered product advice.
- Worked with fellow sales team members to achieve group targets.
- Developed trusting relationships with customers by making personal connections.
Camp Counselor
Coach Felix Basketball Camp
06.2017 - 08.2019
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Oversaw and taught campers basic principles to enhance wellbeing and safety measures in nature.
- Assisted in preparing meals and snacks to provide nutritional needs to campers.
- Implemented rules and regulations to enforce discipline and compliance.
- Established and built relationships with campers to ease fears in new environment.
- Coordinated and led group activities for campers and counselors.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Tracked attendance, checking off present individuals.
Education
BBA - Health Management and Clinical Assistance
Utica College
Utica, NY05.2026
High School Diploma -
Minisink Valley High School
Slate Hill, NY06.2021
Skills
- Listening skills
- Cash transactions
- Team collaboration
- Hospitality services
- Customer assistance and interaction
- Conflict management
- Dietary Restrictions
- Decision-Making
- Emotional Support
- Camper support and assistance
- Equipment Setup
- Friendly, Positive Attitude
- Daily Schedule Creation
- Relationship Building
- Personnel Supervision
- Child Supervision
- Positive Engagement
Affiliations
- Utica University Track & Field
- First White Plains Seventh Day Adventist Church Band
Certification
- [Certified Nursing Assistant] Training - Sep 2019-June 2021
Timeline
Camp Counselor
Deerkill Day Camp
06.2023 - 08.2023
Front Desk Receptionist
Bowlmor Lanes
05.2022 - 08.2022
Ride Attendant
LEGOLAND
06.2021 - 08.2021
Sales Associate
Famous Footwear
05.2020 - 07.2020
Camp Counselor
Coach Felix Basketball Camp
06.2017 - 08.2019
BBA - Health Management and Clinical Assistance
Utica College
High School Diploma -
Minisink Valley High School
- [Certified Nursing Assistant] Training - Sep 2019-June 2021
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