Wiilo Mohamud
Shakopee,MN
Summary
Dedicated and driven Process Assistant with over 3 years of progressive experience at Amazon, growing from a Fulfillment Associate to a leadership role in the Pick department. Skilled in problem-solving, team motivation, and associate training. Brings strong organizational and communication skills with a focus on operational excellence and associate development.
Overview
5
5
years of professional experience
Work History
Process Assistant (Pick Department)
Amazon
09.2023 - Current
- Lead a team of associates in the Pick department, ensuring daily goals are met with accuracy and safety.
- Train and support new hires in pick processes and Amazon standards.
- Partner with Area Managers to monitor productivity and quality metrics.
- Resolve operational issues quickly to avoid delays and support shift flow.
- Motivate associates to exceed performance goals through positive reinforcement.
Fulfillment Associate & PG
Amazon
12.2021 - 08.2023
- Started in AFE department and got trained into sort, chute, and stow for a short period of time.
- Served as a Problem Solver (PG), assisting associates and resolving operational issues to support outbound flow.
- Built strong knowledge in indirect roles and provided mentorship to peers.
- Known for flexibility, cross-training, and consistent support across various functions.
Caretaker
Global Health Link
07.2020 - 10.2021
- Assisted residents with daily living activities including hygiene, meals, and medication.
- Ensured a safe and supportive environment for elderly and disabled individuals.
- Built strong relationships through compassionate care and communication.
Education
High School Diploma -
Ablal Primary and Secondary School
06.2016
Skills
- Leadership & Team Motivation
- Time Management & Organization
- Complex Problem Solving
- Training & Mentorship
- Pick, AFE Sort, and Chute Process Knowledge
- Speaking & Social Perceptiveness
- Active Learning & Learning Strategies
- Conflict Resolution & Safety Awareness
- Safety management
Languages
English
Full Professional
Arabic
Limited Working
Timeline
Process Assistant (Pick Department)
Amazon
09.2023 - Current
Fulfillment Associate & PG
Amazon
12.2021 - 08.2023
Caretaker
Global Health Link
07.2020 - 10.2021
High School Diploma -
Ablal Primary and Secondary School
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